Emory Healthcare/Emory University

Description TheLanguageAccessEducationManagerisresponsibleforleadingsystem-wideeducation,training,andperformancemonitoringinitiativesthatsupportlanguageaccesscomplianceandeffectivecommunicationwithLimitedEnglishProficient (LEP),DeaforHardofHearing,Blind,andlow-visionpatients. Thisroledevelopsanddeliverseducationalprogramsforstaff,providers,andinterpreters;ensuresconsistentinterpreterworkflowsandregulatorycomplianceacrossallfacilities;andsupportstheeffectiveuseoflanguageaccesstechnologyandresources.TheEducationManagercollaborateswithclinicalteams,operationalleaders,ITpartners,andvendorstoensurestaffaretrainedonlanguageaccesspolicies,interpreterprotocols,andregulatoryrequirements. RESPONSIBILITIES Education Program Planning and Performance Monitoring Developanddeliversystem-wideeducationalprogramsforstaffandprovidersonlanguageaccesslaws,interpreteruse,andcommunicationstrategieswithLEPandDeaf/HardofHearingpatients. Managesystem-widein-servicesessionsandtrainingeventstoincreaseawarenessandensureregulatorycompliance. Overseebilingualstaffassessmentlogisticsandlanguageproficiencyscreeningcoordinationinalignmentwithsystemprocedures. Developstrategicgoalsandoperationalplansforlanguageaccesseducationprogramsalignedwithorganizationalpriorities. Monitorkeyperformancemetricsincluding: Languageservicerequests Servicefulfillmentrates Patientsatisfactionindicators Vendorutilization Identifyimprovementopportunitiesbasedonprogramdataandperformancetrends. Supportonboardingofnewfacilitiesanddepartments,ensuringconsistentinterpreterworkflowsacrossallEmorylocations. Training and Staff Education Educatestaff,providers,andnewhireson: Interpreterworkflows Languageaccessregulations ProperuseofEMITStechnologyandlanguageaccessresources. […]

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and […]

Description TheForeignLanguageMedicalInterpreterprovidesaccurateconsecutiveand/orsimultaneousinterpretationforpatientswithLimitedEnglishProficiency (LEP)andtheirfamiliestoensureclear,complete,andculturallyappropriatecommunicationthroughoutthecontinuumofcare. Servingasbothalanguagespecialistandculturalliaison,theinterpreterpromotesunderstandingbetweenpatientsandhealthcareproviders,supportsequitablecaredelivery,andensuresadherencetoregulatoryrequirementsandprofessionalstandards.Thisrolealsoparticipatesindepartmentaleducation,documentation,andperformanceimprovementinitiatives. RESPONSIBILITIES Language Interpretation Provideaccurateinterpretationduringmedicalencountersusingconsecutive,simultaneous,andsighttranslationtechniques. Deliverover-the-phone (OPI)andvideoremoteinterpretation (VRI)serviceswhenin-personinterpretationisunavailable. Supportcommunicationacrossavarietyofclinicalenvironmentsincludingsurgery,trauma,mentalhealth,palliativecare,anddischargeplanning. Cultural Mediation Serveasaculturalliaisontobridgecommunicationgapsbetweenpatientsandhealthcareteams. Provideinsighttohealthcareprovidersregardingculturalconsiderationsthatmayinfluencepatientcareanddecision-making. Documentation and Compliance Maintainaccuraterecordsofinterpretationencounters,includingservicetype,duration,andlocation. EnsureadherencetoHIPAA,theNationalCodeofEthicsforInterpretersinHealthCare,andEmoryHealthcarepoliciesandprocedures. Professional Development and Mentorship Participateincontinuingeducation,qualityimprovementinitiatives,andcompetencyvalidationactivities. Mentornewlyhiredinterpretersandparticipateinpeerreviewprocesses. Assistinprovidingtrainingandeducationtostaffregardinglanguageaccesscomplianceandinterpreterserviceprocedures. Operational Support […]

Description JOB DESCRIPTION: The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. Utilizes effective communication through verbal and […]

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and […]

Overview TITLE: Business Intelligence Developer III Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and […]