Public Safety Dispatcher
Description
JOB DESCRIPTION: The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations. Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems. Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers. Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms. Monitor complex system of alarms, computerized access control, and CCTV. Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete. May perform Public Safety Officer duties when assigned. Performs other related duties as required.
MINIMUM REQUIREMENTS: A high school diploma or equivalent preferred. Additional training beyond high school preferred. Two (2) years of customer service/telecommunications, military, law enforcement or security experience required. APCO, IAHSS or related certification desired.
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week’s advance notice is preferred.
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Division The Emory Clinic
Campus Location Johns Creek, GA, 30097
Campus Location US-GA-Johns Creek
Department TEC Maint Public Safety
Job Type Regular Full-Time
Job Number 162674
Job Category Public Safety and Security
Schedule Other
Standard Hours 40 Hours
Hourly Minimum USD $20.84/Hr.
Hourly Midpoint USD $25.39/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.