Jordan Ellis
Seattle, WA | (123) 456-7891 | [email protected]
Objective:
To secure a position as a Hotel Operations Manager at XYZ Hotel Group, where expertise in guest services, operational management, and team leadership will be maximally utilized for enhanced service delivery and productivity.
Certifications:
- Certified Hotel Administrator (CHA)
- Certified Rooms Division Executive (CRDE)
Skills:
- Proficient in Hotel Operations Coordination
- Expertise in Guest Services & Satisfaction
- Advanced Revenue Management & Budgeting Skills
- Strong Skills in Staff Training & Development
Relevant Experience:
- Spearheaded daily operations improving overall service delivery at Starlight Hotel Chain.
- Enhanced F&B operations, ensuring guest satisfaction at Coastal Hotel & Spa.
Education:
Bachelor of Hospitality Management, Seattle University — 2012-2016