Functional
Retail Resume Template

Jordan Ellis

Seattle, WA | (123) 456-7891 | [email protected]

Objective

Driven and highly skilled retail professional seeking to leverage a robust foundation in sales, customer service, and inventory management in a challenging retail environment. With a collection of specialized certifications, including Loss Prevention and Retail Management, I aim to contribute meaningfully to the sales effectiveness, customer satisfaction, and operational efficiency of a dynamic retail team. Committed to applying innovative sales strategies, comprehensive product knowledge, and a customer-focused approach to drive business success and enhance the overall customer shopping experience.

Skills and Competencies

  • Customer Service: Committed to providing exceptional customer experiences by understanding customer needs and delivering outstanding service.
  • Sales and Merchandising: Expert in driving sales through effective merchandising strategies, product knowledge, and a keen understanding of market trends.
  • Inventory Management: Adept at managing inventory levels, ensuring optimal stock levels, and minimizing losses through accurate record-keeping and loss prevention strategies.

Certifications

  • Loss Prevention Certified (LPC)
  • National Professional Certification in Sales
  • Certified Retail Management Professional (CRMP)

Work Experience

  • Retail Manager, XYZ Store: Led the team through daily operations, managed inventory, and ensured the achievement of sales targets.
  • Assistant Retail Manager, ABC Store: Played a key role in daily operations, including inventory management and the implementation of customer service standards.

Education

Associate Degree in Retail Management
Seattle Community College, 2013

Strategic Resume Building-Skills and Certifications

When building your retail resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

Common Skills

  • Customer Service
  • Sales Expertise
  • Merchandising
  • Inventory Management
  • Cash Handling
  • Product Knowledge
  • Visual Merchandising
  • Time Management
  • Loss Prevention
  • Communication Skills

Common Certifications

  • Certified Retail Sales Associate (CRSA)
  • Certified Customer Service Professional (CCSP)
  • Loss Prevention Certified (LPC)
  • Certified Retail Management Professional (CRMP)
  • National Professional Certification in Retail Management
  • National Professional Certification in Customer Service
  • National Professional Certification in Sales
  • Retail Business Credential (RBC)
  • Certified Retail Team Leader (CRTL)
  • Advanced Certification in Visual Merchandising

Emphasize Your Sales and Service Skills with a Functional Retail Resume

The functional retail resume template is designed for retail professionals who want to focus on their skills and achievements rather than their chronological work history. This format is ideal for those with diverse retail experiences, career changers, or individuals re-entering the workforce.

Why Choose a Functional Resume?

Key Features:

This template is perfect if you want to highlight your retail abilities and downplay a non-linear work history in the retail sector.