Unified Communications (UC) Platform Engineer

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Amtex Enterprises
Plano, TX, United States
  • Engineering

Role : Unified Communications (UC) Platform Engineer
Location: Richmond, VA, McLean, VA or Plano, TX Hybrid onsite — 3 days/office, 2 days/remote
Duration: 12 Months

++Job Description++

Required experience:

  • 5 years deploying, configuring, and troubleshooting Unified Communications (UC) platforms (Zoom, Microsoft Teams, etc.)
  • Hands-on experience working directly with platforms and real-time collaboration tools (#1 Zoom, Teams, Webex).
  • Experience with audio/video conferencing, collaboration tools, and room systems
  • Strong understanding of underlying network components within these platforms (network infrastructure, firewalls, proxies, and security)
  • Skilled in scripting, APIs, and automation to streamline tasks
  • Familiarity with AWS services (Lambda, EC2)
  • Comfortable with Windows and MacOS, software installation, and deployment
  • Responsible for owning and managing a platform, including risk, performance, and user experience.

Day to Day:

  • Supporting team through large, ongoing engineering projects.
  • Expected to solve engineering-level problems such as login flows from third-party integrations into new platforms.
  • Hands-on experience working directly with platforms and real-time collaboration tools (#1 Zoom, Teams, Webex).
  • Knowledge of risk management and cybersecurity as they relate to platform operations.
  • Relevant certifications will move candidates to the top of the list.
  • Scripting is nice to have — updating web interface in zoom and could automate instead of doing manual tasks
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