Treatment Coordinator

Treatment Coordinator Toupin Dental & Associates Toupin Dental & Associates in Novi MI is looking to add a dental receptionist to join our friendly team We are looking for someone that loves working with patients to achieve their smile goals with knowledge in treatment planning and financial arrangements using third party lenders when needed If you have at least one year of previous dental experience love serving patients have a bright and energetic personality and want to find a long term fit for your career please consider us Job Responsibilities Present treatment plans and explain procedures to patientsDiscuss insurance costs and financial optionsCollect payments and follow up on outstanding balancesSchedule treatment to maximize provider productivityKeep schedules full through confirmations and patient follow upVerify insurance and ensure accurate patient recordsDesired Skills & Competencies High energy positive and professional demeanor with a strong focus on patient experienceExcellent multitasking and time management skills in a fast paced clinical environmentStrong verbal and written communication skills; confident and clear phone presenceAbility to present treatment plans in a clear empathetic and motivating mannerSkilled in discussing financial options and helping patients move forward with treatmentStrong attention to detail and accuracy particularly with insurance and patient informationTeam oriented mindset with the ability to collaborate effectively with providers and front office staffComfortable handling objections questions and sensitive conversations with professionalismRequired Preferred Experience Minimum 2 years of experience in the treatment coordinator rolePrior experience with insurance verification and benefit breakdowns requiredExperience presenting treatment plans and reviewing financial responsibility with patients requiredStrong phone skills including scheduling inboundoutbound calls and patient follow upExperience working with dental practice management software Dentrix preferredKnowledge of dental terminology and procedures requiredDental office experience requiredOffice Hours Flexible hours Monday 800 AM 700 PMTuesday 700 AM 700 PMWednesday 800 AM 700 PMThursday 700 AM 400 PMFriday 900 AM 100 PMIf youre looking for a welcoming office where you can make a difference and grow with a great team wed love to hear from you Apply today