Travclan- QA Engineer with L1 Technical Support

Role: QA Engineer with L1 Technical Support (includes QA testing, troubleshooting/system support, and occasional client communication)

Experience: 2–3 years

Mandatory (candidate must meet all):

• Manual testing experience across both web and mobile applications

• Regression and feature testing on live product releases

• API testing using Postman

• Clear verbal and written English communication (role is client-facing and support-oriented)

Preferred (added advantage — please highlight if present):

• Performance/load testing exposure (JMeter)

• Test automation using Selenium

• Basic programming, Python preferred

• Prior L1 technical support / troubleshooting or ticketing tool experience (Jira, Freshdesk, Zendesk, etc.)

• Domain experience in Travel or Ecommerce (strong plus)