Title Coordinator I

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Titles Coordinator I will be responsible for managing and coordinating all aspects of titles for our organization This includes ensuring accuracy completeness and proper documentation of titles for our products and services Essential Job Duties and Responsibilities Handle the processing of vehicle titles with precise accuracy and all activities related to the titlelien perfection unit Coordinate and acts as a liaison between FDI Collateral Management Custodian Bank and SFSFIFS to ensure all auto titles problems are resolved Maintain quality control of current title status reporting ensuring that all exposed titles are handled according to established policies and procedures Research vehicle titles and resolves issues in a timely manner Maintain clear and concise communication with team members and stakeholders regarding titles status and updates Work closely with internal departments with handling difficult accounts and fields title related questions Maintain confidentiality of personal information for consumers including but not limited to Social Security numbers and dates of birth Perform other administrative tasks and duties as assigned Qualifications and Competencies To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience Entry level no experience required Education High school diploma and orGED Skills Required Strong attention to detail and excellent organizational skills Proficient in Microsoft Office Suite particularly Excel and Word Excellent written and oral communication and interpersonal skills Ability to multitask and prioritize effectively Overtime required required on an as needed basis Travel 0 10 as required on an as needed basis Must live within a commutable distance to Houston TX Qualifications Preferred Minimum 1 month of customer service in related fields experience Knowledge of title processes regulations and compliance is preferred Bilingual preferred to handle inbound customer calls Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Sitting for long periods of time standing walking close vision for computer work speaking hearing lift andor move up to 10 lbs Reasonable accommodation will be reviewed upon request An applicant must be authorized to work in the United States to be eligible for this position Stellantis Financial Services Inc will not sponsor applicants for work visas of any type for this position Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons