Systems Administrator – Information Technology Division

Agency Office of the State AuditorDivision Job Classification Title Applications Systems Analyst I (NS)Position NumberGrade DT07About Us The North Carolina Office of the State Auditor (OSA) is your fiscal watchdog. We audit more than $100 billion in state assets and liabilities each year, bringing transparency to local, state, and federal government. Our reports and findings include recommendations that result in good government reforms. OSA thoroughly investigates alleged cases of fraud, waste, and abuse of taxpayer dollars, working with law enforcement on prosecution when warranted.Description of Work The North Carolina Office of the State Auditor is looking for a User Support Specialist to join the Information Technology division.As part of our team, you will get to:
Administer and maintain Microsoft 365 applications, including Exchange Online, SharePoint Online, Power Platform and Teams
Administer and upgrade virtual-server, hosting and storage infrastructure
Implement security policies and compliance measures within the on-premise server and cloud environments
Troubleshoot and resolve issues related to authentication and authorization within Microsoft 365 services, on-premise servers and applications
Implement multi-factor authentication and other security controls to protect user identities and digital assets
Configure and manage secure file sharing solutions to facilitate external collaboration
Educate users on best practices for secure file sharing and data protection
Regularly review and audit external sharing permissions and access logs
Monitor system performance, security incidents, and user activities across platformsKnowledge Skills and Abilities/Management PreferencesSalary Range: $70,525-$105,787Knowledge, Skills and Abilities / CompetenciesDemonstrated experience and thorough understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Power Platform, Entra and TeamsDemonstrated experience administering, provisioning and upgrading virtual-hosting, physical server hardware or storage infrastructureStrong troubleshooting and diagnostic skills for resolving complex on-premise and cloud services, server and storage related issuesProficient in implementing and monitoring authentication and access control policiesStrong verbal and written communication skills for effective team collaboration and user supportis the state’s Fiscal Watchdog. We hold state government and entities that receive public money accountable, working on behalf of North Carolinians to eliminate waste, fraud, and abuse.This is a full-time position (40 hours per week) with State Benefits including:Work-Life Balance:40-hour work week with flexible schedule options and the ability to earn compensatory time offGenerous paid time off each yearCompetitive pay and affordable health insurance optionsEnrollment in the state’s pension plan and options for additional supplemental savingsAn opportunity to work with a team of professionals to make a difference in state governmentIf you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program, visit to learn moreSupplemental and Contact InformationThe Office of the State Auditor uses the Merit-Based Recruitment & Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals.In order to receive credit for work history and credential you must complete the online application completely. Any information omitted from the application cannot be considered for qualifying credit.You can attach resumes, cover letters, reference information as supplemental information, but this will NOT be used in lieu of a completed state application.If you have earned a foreign degree, an official evaluation for United States equivalency is required and must be submitted to Human Resources for verification purposes.The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification:Reference checks will be performed on all top finalists.The Office of the State Auditor is an Equal Opportunity Employer:Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.If applicants are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.It is the policy of the State of North Carolina and the Office of the State Auditor that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).Office of the State Auditor is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), Office of the State Auditor is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:Office of the State Auditor (OSA)Division of Human ResourcesEmail: Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.A bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and two years of progressive experience in systems software programmingORAn associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programmingORAn equivalent combination of education and experienceEEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Olivia GillespieRecruiter Email:Recruitment@NCAuditor.Gov

State of North Carolina