Student Success Specialist, PT

Job Title Student Success Specialist Location Ft Worth TX Job Type Part Time non Exempt hourly Department Student Success Reports To Director of Student Success Date 10312025 Last Revision Standard of Christian Commitment The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College possess a clear understanding of Southern Baptist heritage and culture and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message Southwestern Seminary an entity of the Southern Baptist Convention is a confessional institution While the Seminary serves the larger evangelical Christian community employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context Since duties of this position require the employee to represent the Seminary to prospective and current students candidates must abide by the Seminary bylaws the Employee Handbook and the current edition of the Baptist Faith and Message as a condition of employment Job Description Job Summary The goal of a Student Success Specialist and DSO is to support Southwestern Seminary and Texas Baptist College students in and out of the classroom through retention tutoring workshops events student community building data management intervention and supporting the Student Success Office Key Responsibilities Provides direct support to students in navigating academic personal and institutional challenges Coordinates of student enrichment programs and workshops aimed at enhancing student engagement and success including but not limited to New Student Orientation workshops intervention programs training tutoring under oversight of the director Tracks gathers analyzes and interprets data related to student performance and engagement to inform programmatic decisions and improve student outcomes Aids in the execution of campus retention strategy and playbook will include making phone calls sending emails replying to student texts campus communication as needed retention based events additional support services etc Serves as a liaison between students and various campus services ensuring a coordinated approach to support and crisis intervention Maintains and updates orientation materials and manuals to reflect current institutional policies and procedures Serve as a Designated School Official DSO for F 1F 2 student visa compliance and other visa statuss as necessary Aids in a continued culture of prayer student focus and community building Demonstrates commitment to personal and professional growth in leadership and ministry effectiveness Handles sensitive and confidential information with discretion Performs other related duties as assigned and specific to area of responsibility Qualifications and Skills US Citizenship or Permanent Resident Green Card holder is required due to government regulations required for DSO eligibility 1 2 years of student service experience and DSO experience preferred Successful experience in higher education processes student services and development academic advising or higher education support strategies preferred Strong organizational skills and attention to detail with the ability to manage multiple tasks and deadlines effectively Excellent written and verbal communication skills and the ability to clearly and simply articulate the value propositions of SWBTS its degree programs and the specific requirements for completing the application process Exemplary social skills with an ability to be a part of and contribute to a collaborative team and demonstrate love and appreciation for cross cultural interaction Proficiency in admission related technologies Microsoft Office; previous experience with data management software CRM databases preferred Must be goal driven energetic and compassionate with the ability to approach challenges with empathy cultural awareness and professionalism Successful completion of background check MVR and credit check may be required Physical Requirements Office Environment May be required to reach above shoulder level for organizational tasks eg retrieving files from upper shelves bend stoop or reach to access lower or upper shelves Ability to sit and stand for extended periods of time and move about to the office to interact with other staff members Ability to use a computer and near visual acuity in reading written documents and statistical data Exchanges information by telephone computer in writing and in person Ability to traverse campus for meetings and talk to groups while doing so Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Southwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution Contact human resources HR with any questions or requests for accommodation About Southwestern Baptist Theological Seminary Southwestern Baptist Theological Seminary established in 1908 under the visionary leadership of BH Carroll was born out of the urgent need for trained ministers in Americas rapidly growing Southwest Initially part of Baylor University the seminary became an independent institution in Waco before relocating to Fort Worth in 1910 Carrolls unwavering commitment to orthodoxy gospel centered education and the Great Commission shaped the seminarys mission Training God called men and women for ministry Southwestern has an expansive academic program training pastors missionaries and ministry leaders in theology missions evangelism music and worship and education Today it stands as a beacon of faithfulness equipping generations to serve Christs church globally