Sr Client Partner

About Kipi.ai (A WNS, Capgemini Company)

Join an award-winning organization that’s dedicated to empowering their employees to push boundaries and deliver excellence.

WNS Kipi.ai (A Capgemini Company) is an Elite Snowflake Consulting Partner and the trusted source of data and analytics solutions for commercial, mid-market, enterprise, and strategic customers. As a leading service provider and expert in Snowflake, we’re on a mission to help our clients deliver value and enable their businesses to thrive. From start-to-finish, we’re committed to ensuring their business has the tools and support it needs to drive powerful data analytics and insights. Become part of Kipi and discover how together, we can help customers across every industry increase agility and create long-term success.

As an individual contributor in the role of Senior Client Partner, you will manage client relationships at the highest standard to contribute to our client’s success throughout their digital transformation journey with Kipi.ai. You will take ownership of your accounts through gathering requirements, showcasing excellent client-interfacing skills, acting proactively with customers to address their needs, and facilitating the end-to-end sales cycle for all assigned projects.

Client Acquisition:

• End to end responsibility of new client acquisition strategy within a defined territory
• Build relationships and earn trust with Snowflake Account Leads within defined territory
• Responsible for identifying, engaging, and converting new leads into long-term customers

Client Relationships:

• Act as the primary point of contact for existing clients.
• Manage the day-to-day sales and account responsibilities.
• Understand client needs as it relates to their business strategy and digital landscape.
• Onboard, manage, and upsell complex client relationships post-sale.
• Develop a strategy for long-term success across your portfolio of clients & prospects.

Account Management:

• Align technical resources for client engagements.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives to ensure a smooth sale to delivery transition.
• Take part in management reviews of the performance metrics of the account relationship and business initiatives.

Collaboration:

• Work closely with the internal team of Customer Success Manager and Core Delivery Organization to deliver premium service to clients.
• Communicate with Snowflake account teams to provide consistent updates on Kipi engagements
• Partner with Snowflake stakeholders to identify and drive Snowflake expansion opportunities.
• Identify opportunities for the expansion of Kipi.ai services within the existing client base within the region.

Qualifications:

• 5 years of Sales experience.
• Bachelor’s degree in business management, Business Administration, Sales, or related area.
• Demonstrated experience managing client relationships.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Ability to manage competing priorities in a fast-paced environment.
• Ability to harness financial data to inform decisions.
• Should be willing to travel along Northeast region.

Who you are:

• Natural relationship builder.
• Interested in the Technology industry.
• Energetic.
• Excellent interpersonal skills.
• Sharp attention to detail.
• Motivated/Self-starter.

Location – New York / New Jersey, United States

Compensation Disclosure

The base salary range for this position is $110 – 125K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations.

Final compensation will be determined based on a combination of factors, including but not limited to:

• Geographic location (state and city of residence)
• Overall professional experience
• Directly relevant experience
• Education and certifications
• Industry knowledge and expertise
• Skills and competencies

In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range.

WNS Kipi.ai (Capgemini Company) complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants.

Benefits Overview

Our benefits package includes (but is not limited to):

• Medical, dental, and vision insurance

• Paid time off (PTO)

• 401(k) with company match

Equal Opportunity Employer Statement

WNS Kipi.ai (Capgemini Company) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law.

We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process..