Shipping & Receiving Clerk

The role of Customer Service Representative / Shipping & Receiving (Bilingual – English/Spanish) in Coppell, TX, offers a starting pay of $18.50/hour, depending on experience.

We seek a detail-oriented, reliable individual to support warehouse and logistics operations.

• Process orders, manage back orders, and ensure timely fulfillment.
• Handle invoicing, evaluate shipping methods, book LTL carriers, and coordinate shipments.
• Perform manual entry for UPS and FedEx Ground shipments, and track LTL reports.
• Communicate effectively with warehouse staff, customers, and drivers via calls and emails.
• Perform stock adjustments as needed.

Required qualifications include experience in customer service, logistics, or warehouse operations, knowledge of order processing and shipping, LTL carrier booking, proficiency in Microsoft Excel and Word, and forklift experience. Bilingual fluency in Spanish and English is essential for communication with staff and customers.

Preferred skills are attention to detail, organization, multitasking, and problem-solving abilities. The work environment combines office and warehouse settings in a fast-paced environment.