Sales Enablement Manager

Summary of Position:The Sales Enablement Specialist is responsible for equipping Symphonix’s Sales Executives with the tools, insights, systems, and support they need to sell more effectively and confidently. This role sits at the intersection of sales, marketing, and operations, acting as a trusted partner to the sales team and a steward of our sales technology stack. This is a hands-on, service-oriented role. Ideal for someone who genuinely enjoys helping Sales Executives win, thrives in HubSpot, knows how to leverage ZoomInfo intelligently, and takes pride in being the person behind the scenes who makes everything run smoother.

You are not managing quotas. You are helping the people who do.

Sales and marketing are becoming increasingly complex as technology and industry evolve. Sales enablement is a process designed to develop and improve the performance of an organization’s sales force. A sales enablement manager plays a key role in overseeing all components that support the sales team.

About Symphonix Solutions: We are a growing promotional marketing agency headquartered in Charlotte, North Carolina (SouthPark Area), with sales offices in Florida, Baltimore and New Jersey.

• We are solutions-driven professionals who deliver service to every client with a sense of pride, urgency, and importance. We make sure our clients only ask once to get what they need. Do you have a service heart and a “whatever it takes” mindset? If so…this may be the job for you!
• Our marketing agency specializes in helping our clients execute various initiatives. This includes providing our clients with commercial print, promo, and apparel products through custom online company stores we customize on their behalf.
• In addition to B2B clients, we work with large consumer brands like Boy Scouts of America, Publix, Dole, Sealed Air, to name a few. Account Management, Project Management, Product Expertise, Sourcing, and Fulfillment are core parts of our value proposition to our valued clients.
• Our team comprises client-focused sales, marketing, creative, technology, and procurement professionals with the same goal — to provide effective and efficient solutions for our customers. Our commitment to our clients and to each other fosters a positive work environment, which is why our team members thrive. Simply put, we love what we do.
• If you enjoy learning, having variety in your daily work, and helping others succeed, this job may be for you! If you like hanging out with teammates’ dogs, personal interactions with intelligent people who genuinely care about our clients, happy hours, pizza parties, and giant kick-ass trophies…Symphonix may be your kind of place.
• If you are high-energy and want to work inside a dynamic marketing agency, learn the business, launch a fantastic career, and serve some genuinely awesome clients…drop us a line!

Key Responsibilities:

Sales Team Support & Enablement

o Serve as a day-to-day partner to Sales Executives by supporting prospecting, pipeline development, and opportunity management

o Help sales reps prepare for meetings through account research, contact insights, and pre-call planning

o Build and maintain sales-ready resources such as pitch decks, one-pagers, case studies, and proposal templates

o Act as a trusted internal resource—someone sales reps want to work with

CRM, Data & Technology (HubSpot-Centered)

o Own the accuracy, cleanliness, and usability of HubSpot CRM data

o Support lead management, lifecycle stages, deal tracking, and reporting

o Build and manage dashboards, lists, workflows, and sales views that improve visibility and efficiency

o Partner with Sales Leadership to continuously refine CRM processes and usage standards

Prospecting & Market Intelligence (ZoomInfo & Beyond)

o Leverage ZoomInfo to identify, qualify, and enrich target accounts and contacts

o Assist with territory development, vertical strategies, and account mapping

o Support outbound campaigns by building clean, relevant prospect lists aligned to sales priorities

Sales Content & Process Alignment

o Maintain a centralized, easy-to-use library of sales content and tools

o Ensure messaging consistency across sales materials and alignment with Symphonix’s brand and positioning

o Collaborate with marketing and leadership to refine sales narratives, value propositions, and proof points

o Leverage tools like SEMrush to inform sales and content strategy (use SEMrush as an analytical tool to strengthen messaging, content relevance, and sales effectiveness.

Support Sales Executives with Social Selling and Thought Leadership Content

o Assist in developing and curating LinkedIn-ready content that Sales Executives can confidently share, comment on, or personalize

o Help transform blogs, case studies, wins, and insights into short-form social posts that support prospecting and credibility building

o Partner with marketing and leadership to help schedule and publish approved content across Symphonix’s social channels (primarily LinkedIn)

o Coach Sales Executives on how to use social content as part of their outreach strategy (posting, sharing, engaging—not “posting and ghosting”)

o Help align social activity with outbound efforts in HubSpot (campaigns, sequences, and follow-ups)

o Performance Awareness (Not Vanity Metrics)

§ Monitor basic engagement indicators (visibility, interaction, relevance) to help inform future content direction

§ Share insights with Sales and Leadership on what types of content are resonating with prospects and clients

Onboarding, Training & Continuous Improvement

o Support onboarding of new Sales Executives by helping them ramp quickly and confidently

o Assist with sales process documentation, playbooks, and best practices

o Track usage and effectiveness of sales tools and content to identify opportunities for improvement

· Reporting & Performance Insights — Summarized for Sales Team and Ownership

o Monitor sales activity and pipeline metrics to identify trends and gaps

o Provide actionable insights that help Sales Leadership make better decisions

o Support leadership with reporting related to outreach, engagement, pipeline health, and conversion

Why This Role Matters at Symphonix

o At Symphonix, Sales Enablement isn’t a buzzword…it’s a commitment. This role helps ensure our sales team can focus on relationships and growth, knowing they have the infrastructure, insights, and support to do their best work.

o If you love being the person who makes things easier, clearer, and more effective for others, enjoy leveraging technology, and take pride in being a true partner to sales… this role will feel right at home.

What Success Looks Like

• Sales Executives feel supported, prepared, informed, and empowered
• HubSpot data is accurate, usable, and trusted
• Sales materials and new content is organized, current, and easy to find
• Prospecting efforts are more focused and effective
• Sales conversations are sharper, more consistent, and more confident
• Website is properly structured with engaging Calls-To-Action that encourage activity.

Required Skills & Qualifications

• 2–5 years of experience in Sales Enablement, Sales Operations, Sales Support, or a related role
• Hands-on experience with HubSpot (required) — CRM and Campaigns
• Ensure that HubSpot is the single source of truth (contacts, companies, deals, and activities)
• Design sales process inside of HubSpot, including a clear definition of Suspects, Prospects, Engaged Prospects, Sales Qualified Leads, etc. Deal stage requirements that guide Account Executives through discovery–>proposal–>close. Develop sales sequences (automation) so next steps are obvious.
• HubSpot is the execution engine of outbound activities (including sales sequences with email, call and Linkedin touches)
• Ensure HubSpot content tools are usable (presentations to sales collateral, blogs to case studies)
• Tune HubSpot so reps focus on the right opportunities (lead scoring, alerts, etc.).
• Reporting dashboards that provide a clear line of sight on key metrics
• Experience using ZoomInfo and/or similar prospecting tools
• Define ideal Customer Profiles (industry vertical, size, geography, buying committee roles)
• Help identify multiple contacts per account (Marketing, Sales, HR, Procurement, Operations)
• Orchestrate feeding clean, usable data into HubSpot (field mapping)
• Comfort working directly with Sales Executives and leadership
• A service mindset—you enjoy helping others succeed
• Sales coaching on how to leverage technology
• An intellectual mindset that wants to explore how to leverage sales and marketing tools

Preferred Qualifications

• Experience supporting B2B sales teams
• Familiarity with sales funnels, buyer journeys, and CRM-based workflows
• Experience creating sales tools, templates, or enablement resources
• Background in marketing, business, communications, or related fields

Technical Skills

• Microsoft Suite
• HubSpot
• ZoomInfo (or similar database tools)
• SEMrush (or similar web management)

Work Location

• Charlotte, NC Office (No Relocation Assistance Available)
• Hybrid work is possible (depending on the individual’s unique ability and performance). Limited one-day-per-week work from home is possible after the first 90 days of employment.

Communication

• Regular communication and/or contact with others
• Regular meetings with the Sales Team (Group and Individual Meetings)
• Electronic Mail
• Face-to-Face Discussions (Including Microsoft Teams)
• Letters and Memos
• Text/Telephone
• Must adopt clients’ preferred communication mediums

Pace and Scheduling

• Ability to work under pressure, hit deadlines with accurate results
• Ability to multitask and prioritize workflows

Role Relationships

• Matrix manages company resources — both internal and external (suppliers and vendors)
• Works collaboratively with other account managers, customers, and vendors to achieve optimal teamwork.
• Reports to Account Manager

Salary:

• Commensurate with the individual’s relevant work experience.
• Target compensation budget is $70k base Commissions. Willing to tweak if experience justifies.