Retail Associate
*** Please note: we are only considering direct applicants for this role. Third-party recruiters and agencies will not be considered. *** *** Must have recent retail experience to be considered. ***
Job description — Retail Associate Full-time
The Best Job You’ll Ever Have
Store Vision
Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT.
Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.
We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.
If you are or have…
Must be 21 years of age or older
Minimum of 3 years experience in customer service and retail sales, with proven ability to connect with people and drive sales (required)
Must be able to work weekday and weekend shifts
Strong attention to detail and organizational skills (required)
Intermediate LEGO® building skills (required)
Familiarity with LEGO® products, past and present (preferred)
Solid knowledge of pop culture—franchises like Teenage Mutant Ninja Turtles, Marvel, and Star Wars are central to our daily work and customer engagement
Ability to work independently on a variety of changing projects
Availability to work weekends and holidays as scheduled
Friendly, outgoing personality with integrity and accountability
Self-motivated, results-driven, and comfortable engaging with new people
Strong multitasking skills and ability to stay organized in a busy retail environment
Excellent verbal and written communication in English
Willingness to take on other duties as needed to support store operations
We offer…
A challenging but fun work environment
Opportunity to learn all aspects of running a retail business
Valuable sales and customer service skills training
Opportunity to be part of a driven and community-oriented team
Job Summary: Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.
Responsibilities
Assist with events, marketing initiatives, and social media campaigns
Prepare products for display and support customer trade-in and selling activities
Deliver outstanding customer service by helping guests of all ages explore the store and discover products of interest
Contribute to a store atmosphere that balances a fun, casual environment with professionalism
Ensure the store environment is safe, organized, and welcoming for all customers
When not assisting customers, prioritize essential tasks with efficiency, accuracy, and adherence to direction
Support management in a variety of store operations, including merchandising, inventory, promotions, and marketing campaigns
Collaborate proactively and positively with supervisors and team members to achieve store goals
Take on additional duties as needed to support overall business operations
Most of your day will entail:
Building and repairing used sets;
Breaking down and certifying sets;
Sorting and cleaning bulk LEGO;
Organizing and stocking minifigures and sets (new and used);
Greeting customers when they enter the store;
Helping customers at checkout;
The job requires standing throughout the day with some lifting of heavy containers upwards of 50 pounds.
Retail sales and customer service skills are preferred. LEGO knowledge is required, experience with the product will be helpful.
Three references will be required for a second interview with the following information:
Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.
Job Type: Full-time, In person Pay: $15.00 – $16.00 per hour DOE
Benefits:
Employee discount as per Employee Discount Policy
Bonuses are available based on individual and overall business performance
Room for growth
Experience level:
Customer service: (Preferred — Required 3 years)
Retail experience: (Preferred — Required 3 years)
Familiar with LEGO product and themes (Preferred but not required)
Working Days and Hours:
Full Time (35-40 hours/week)
Weekday and Weekend Hours (Required)
Open and Close Shifts, including specified holidays (Required)
Physically able to lift and move heavy boxes and stand for long periods of time
Ability to commute/relocate: Address: Niles, IL 60714
Reliably commute or planning to relocate before start