Resident Liaison

1 Position Summary and Job Magnitude The Resident LiaisonAdvisor RA is a hired student leader who is expected to act as a role model mentor resource and support to students living residence The primary objective of the RA as part of the Residence Life Department is to foster a community environment that eases the student transition into collegeuniversity and supports the personal and academic success of residence students The RA will live in an assigned residence room and be responsible for facilitating social and educational programs while creating a safe respectful environment through the enforcement of the Residence Community Living Standards 2 Essential Functions and Basic Duties General Responsibilities RAs are expected to give the responsibilities of the position priority over all other activities except those which pertain to their academic success RAs may be required to work between 0 16 hours per week Wear the RA uniform as directed Read understand and model the expectations of student behaviour detailed in the Resident Advisor Conditional Offer of Employment the Student Resident Agreement SRA the Residence Handbook the Residence Community Living Standards RCLS and associated residence and collegeuniversity handbooks policies and procedures Be visible approachable and accessible during scheduled shifts and associated duties Serve as a positive role model for others at all times; behaving in a manner that exemplifies the values of the residence and collegeuniversity community maintaining high standards of personal conduct and understanding that intimate personal relations with Residents are unwise Attend all scheduled meetings including but not limited to A one hour weekly staff meeting; and Regular individual reporting meetings with the Residence Life Coordinator or designate Attend all scheduled training sessions including but not limited to Pre service orientation and information sessions 1 2 days in April; Residence Life Staff Property Training Program 1 3 weeks in August; and In service training sessions 1 2 hoursmonth and 1 day in January Remain in the residence during scheduled shifts andor while on duty Complete all other duties as required by Residence Management ProgrammingCommunity Development Work with the Residence Life Coordinator or designate to assess community needs and to develop monthly programming which attempts to address the needs identified Plan implement and evaluate a minimum of one social program and one educational program per month This number may increase at the discretion of the Residence Life Coordinator or designate Maintain and update the assigned bulletin boards if applicable Advise all staff and students about planned activities through individual and group meetings Encourage all residents to become involved in floor residence and campus activities Hold a floor meeting once per month designed for discussing community concerns planned activities and other issues outlined by the Residence Life Coordinator or designate Administration Complete all assigned administrative tasks including but not limited to incident reports person of concern reports programming logs program evaluations waivers on call shift reports maintenance work orders etc Student SupportSafety in Residence Respond to questions and concerns raised by the community in a timely and responsible manner Assist with the resolution of conflicts in the community such as roommate conflicts Assist residents with personal social and academic concerns and refer residents to appropriate resources as required Respond to and provide assistance during residence emergencies or student crises Maintain the highest level of confidentiality in regards to resident issues NetworkingRelationship Building Work in co operation with other staff including but not limited to the Residence Life Manager RLM the General Manager GM the Operations Manager OM Residence Service Representatives RSR other residence and college staff student leadership groups and community partners Serve as a liaison between the Residence Staff Residence Council the collegeuniversity and students Crisis and Emergency Response Report any and all incidents that in any way concern the Residence that become your knowledge to a member of the Residence Management Team in a timely manner incidents include but are not limited to Ambulance Police or Fire officials being called to the residence any breaches of residence rules or illegal acts in residence Health & Safety Work in the manner and with the protective devices measures and procedures required by the OHSA regulations and Campus Living Centres eg wearing safety shoes confining hair jewelry or loose clothing around moving parts etc Online training modules and in person training must be completed before starting regular duties WHMIS 2015 and GHS system and standard operating procedures training must be completed prior to beginning regular duties 3 Performance Measurements Performance will be primarily measured on the following factors Adaptability & Flexibility Communication Customer Service Initiative Interpersonal Skills Leadership Organization & Planning Overall Performance Quality of Desired Results Reliability Skill & Knowledge 4 Qualifications EducationMust be currently enrolled as a full time student at the institution where the candidate will be working Must maintain a minimum GPA of 65 throughout the duration of their employment SkillsAbilities Must possess superior verbal communication skillsMust possess above average customer service skillsMust possess superior attitude towards learningMust be able to handle multiple projects at onceA passion for leadership; excellent communication skills; positive attitude; team playerDemonstrated positive contribution to the residence community and a clean student conduct recordExperience Required Previous leadership experience is an assetPrior to the commencement of the term of the contract each RA candidate must complete the followingIndependent completion of Standard First Aid & CPR Level C must be valid for the duration of the contract term;Valid Criminal Record Check will be conducted by Residence Management for successful candidates only; Working Conditions Hours per Week 0 to 16 hours per week IndoorOutdoor Indoor Level of Interruption High level of interruption Stress Level Moderate overall stress level Travel Outside of Location Rare