Registration and Scheduling Clerk – Registration and Outpatient Scheduling – Temporary Part-Time

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Brockville General Hospital
  • Environmental
  • PartTime
  • Shift

Position Registration and Scheduling Clerk Competition 2026 109current opportunity Status Temporary Part Time up to 6 months with possible extension Department Registration and Outpatient Scheduling Salary 2283 2726 Union Association CUPE Hours of Work 75 hour day shifts 0600 14000700 15000800 16000830 1630 Monday to Fridaysubject to change based on operational needs Position Summary Working as a member of the Registration and Scheduling team this role is responsible for utilizing a computerized registration and scheduling system Often the first point of contact when arranging patient appointments for outpatient clinics registration activities related to the collection verification and recording of information from outpatients who attend the hospital for appointments for clinics diagnostic tests or procedures Schedules and books patient appointments and follow up appointments which includes booking complex interdisciplinary appointments adjusting arrangements in accordance with patient and departmental requirements and notifying both patient and clinician ensuring that appropriate date time and location are provided to patients and placing appointment reminder calls to patientsfamilies Participates in department and hospital wide activities and programs that model and promote a safe and healthy patient centered environment and that contribute to quality improvement and risk management initiatives Education and Experience Completion of medical terminology certificate Post secondary Diploma in Business and Medical Office Administration preferredMinimum of one 1 year of experience working in a clericaladministrative capacity required preferably within a hospital or health care environmentExperience in customer service with preference given to individuals who have worked in a medical health care or hospital environment Knowledge Skills and Abilities Exceptional computer skills in Microsoft Office Suite Microsoft Explorer and InternetExperience with Cerner is an assetOrganizational and reception skillsDemonstrated ability to deal with the public and to relate in a tactful and sensitive manner with staff patients and visitorsDemonstrated excellence in written and spoken communicationsAble to work well under pressure multi task and ability to work both independently and as a member of a teamAble to work a variety of shifts as necessary to ensure coverage of Central Registration functionsGood attendance and availability required