Registrar – Emergency Business Office
SUMMARY OF POSITION: The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining the confidentiality of our patients’ PHI.SOME SPECIFIC DUTIES MAY INCLUDE:
- Accurately complete registration for each patient
- Accurately explains/educates patients on forms and potential patient financial responsibility
- Research insurance verification and communicate any discrepancy found in the verification process to patients
- Collect patient liability for emergency services rendered including but not limited to, co-pays, deductibles and Out-of-pocket expenses
- Maintain patient charts
- Maintain confidential information
- Order patient supply items as requested by clinical teammates
QUALIFICATIONS Required
- High School diploma or GED
- Excellent communication skills, written and verbal
- Prior experience in customer service role
Preferred
- Knowledge of medical terminology
- Prior experience with medical insurance including commercial and government carriers
- Knowledge of HIPAA, Corporate Compliance and Regulations
- Prior hospital/Emergency Department experience
- EPIC experience
Additional Info: About AnMedFounded in 1908, AnMed is an independent, not-for-profit health system serving Upstate South Carolina and northeast Georgia. It is licensed for 648 beds and anchored by AnMed Medical Center, a 495-bed acute-care hospital that’s earned the prestigious Magnet designation from the American Nurses Credentialing Center since 2012. Also included are a heart and vascular center, a maternity center and a comprehensive cancer center located in Anderson. The AnMed Piedmont campus opening in 2025 is among new locations for the growing system. AnMed Rehabilitation Hospital, AnMed Cannon in Pickens and more than 60 physician practices are also among service sites spread from Easley to Hartwell, Georgia. The system has 620 physicians on medical staff and about 3,600 employees. It is Anderson County’s largest private employer. Guided by core values of compassion, integrity, accountability, innovation and collaboration, AnMed was named one of the nation’s “Great Community Hospitals” by Becker’s Hospital Review. It is one of three systems in the nation to earn the 2024 Carolyn Boone Lewis Equity of Care Award from the American Hospital Association. Learn more at AnMed.org.
AnMed Health