Referral Development Manager

Abound Health is seeking a Referral Development Manager to join our Growth team reporting to the Chief Growth Officer In this role you will expand and strengthen referral networks generate new member leads and support intake conversions across our IDD Pediatric PDN and Personal Care service lines You will serve as the face of Abound within the community driving growth through strategic outreach and relationship management This role is remote but needs to travel 50 of time across Pennsylvania Key Responsibilities Identify cultivate and maintain relationships with referral sources such as support coordination agencies schools and community partners Schedule and conduct in person visits presentations and follow ups with partner organizations Attend & host community events to represent Abound and promote brand awareness across IDD Pediatric PDN and Personal Care markets Generate new client referrals and warm leads; ensure prompt communication and handoff to intake and care coordination teams Track referral activity conversion rates outcomes and trends using OnTarget Microsoft Dynamics and PowerBI Provide exceptional ongoing support to referral partners including performance updates member outcome updates and resolution of concerns Ensure full compliance with ethical referral practices healthcare regulations and internal policies Qualifications Experience in business development outreach referral relations or community engagementpreferably in healthcare human services or IDDPDN programs Direct experience working in the PA IDD Pediatric PDN or Personal Care communities strongly preferred Strong relationship building communication and presentation skills Ability to analyze referral data track KPIs and report on performance trends Familiarity with CRM or case management platforms Microsoft Dynamics or similar Highly organized with the ability to manage multiple contacts visits and deadlines Valid drivers license and willingness to travel locally for community visits and events Education Bachelors degree in Business Marketing Human Services Healthcare Administration or related field preferred Compensation & Benefits Base pay is determined by factors such as work location experience job related skills and relevant education or training In addition to base pay total compensation may include other forms of pay We offer a comprehensive benefits package including competitive health dental and wellness benefits beginning on your 60th day of employment Our 401k plan becomes available after 12 months of employment For more information about our total rewards package please reach out to your Talent Acquisition Partner Equal Employment Opportunity Abound Health is an equal opportunity employer Abound Health evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disabilityhandicap status or any other legally protected characteristic