QA Analyst II

About The Company Judi Health is a leading enterprise health technology company committed to transforming healthcare delivery through innovative solutions. Our comprehensive suite of products includes Capital Rx, a public benefit corporation offering full-service pharmacy benefit management (PBM) solutions tailored for self-insured employers. Additionally, Judi Health provides full-service health benefit management solutions designed for employers, third-party administrators (TPAs), and health plans. Our flagship platform, Judi, is an industry-leading proprietary Enterprise Health Platform (EHP) that consolidates all claim administration workflows into a single, scalable, and secure environment. Our mission is to rebuild trust in healthcare across the United States by deploying robust infrastructure and innovative technology that ensures quality, transparency, and efficiency. We are committed to fostering a diverse and inclusive workplace that values each employee’s unique contributions. To learn more about our initiatives and solutions, visit www.judi.health.

About The Role The Technical QA Analyst II at Judi Health plays a vital role in ensuring the delivery of high-quality products within the Capital Rx JUDI platform. This position requires a detail-oriented professional with strong technical expertise who can collaborate effectively with product managers, engineers, and stakeholders to uphold the integrity of our solutions. The role involves proactively identifying and resolving technical issues, validating system functionality, and enhancing user experience to meet and exceed business expectations. The ideal candidate will have a solid understanding of system behavior, experience with monitoring and log analysis, and the ability to translate complex requirements into effective test plans. This position offers an opportunity to work remotely or in a hybrid setting near the NYC area, contributing to innovative healthcare solutions that benefit our clients and their members.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (strongly preferred)
• 3+ years of experience in QA analysis, software engineering, business analysis, or a related role
• Proficiency in Python programming
• Strong SQL skills; familiarity with SQLAlchemy is a plus
• Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic
• Knowledge of Agile methodologies and workflows
• Experience with version control systems like GitHub or similar
• Excellent communication skills, capable of translating technical details for non-technical audiences
• Strong analytical and problem-solving abilities with attention to detail

Responsibilities

• Identify, investigate, and troubleshoot technical issues within the JUDI platform, focusing on key technologies such as Python/Django, PostgreSQL, and AWS services
• Conduct root cause analysis utilizing logs, database queries, and system monitoring data to resolve issues effectively
• Monitor and analyze system logs using tools like CloudWatch, Datadog, or New Relic to validate application functionality and detect anomalies
• Develop and maintain dashboards to visualize system metrics and performance indicators
• Utilize SQL to query and analyze data within the PostgreSQL database, supporting troubleshooting and trend analysis
• Collaborate with engineering teams on support and monitoring of AWS services such as EC2, S3, Lambda, and RDS
• Translate business requirements into detailed test plans and test cases in partnership with Product Managers and engineers
• Execute manual and exploratory testing, document bugs, and ensure resolution aligns with quality standards
• Support the Scrum team by managing backlogs, refining tickets, and contributing to roadmap planning
• Assist with User Acceptance Testing (UAT), stakeholder communication, and documentation to ensure alignment with business goals
• Ensure compliance with company policies and report any non-compliance issues promptly

Benefits

• Competitive salary range of $85,000—$100,000 USD depending on experience and location
• Flexible work arrangements including remote and hybrid options
• Comprehensive health insurance plans
• Paid time off and holidays
• Opportunities for professional development and continuous learning
• Collaborative and inclusive work environment
• Participation in innovative healthcare projects with a meaningful impact

Equal Opportunity

Judi Health values diversity and is committed to creating an inclusive workplace. We are an equal employment opportunity employer and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to these protected characteristics.