Program Manager – Cybersecurity
Job Title: Executive Program Manager for Cybersecurity
Location:Phoenix, AZ
Job Type: Fulltime
Job Description:
Roles & Responsibilities • Directs internal/external cyber resources on Cybersecurity technologies, including program/project management, strategy, performance management, change management, vendor relationships, financial management, and metrics for all lines of business and service departments for both IT and OT landscapes.
• Ensure that Cybersecurity service delivery aligns with the corporate IT strategy, including Cybersecurity standards, capacity planning, lifecycle management plans, solution selection, and partner management.
• Ensure scalability of Cybersecurity capabilities, including hardware and software, to meet business needs and risk tolerances.
• Develops and implements best practices for PSEG Cybersecurity Program Management capabilities.
• Participate in external risk organizations (including with peer groups) to learn from other organizations and to benchmark our program.
• Partner with professional Cybersecurity associations, service providers, and to identify and implement best practices.
• Builds relationships across PSEG business and technology teams.
• Interacts routinely with vendors, service providers, consultants/advisors, and cross-sector cyber industry trade organizations.
• Ensures that cyber requirements are identified, well defined, properly documented, and approved by appropriate stakeholders.
• Develops, manages, and pre-prioritizes Cybersecurity CAPEX and OPEX budgets based on business needs and cyber threats.
• Lead the identification of optimal OPEX and CAPEX allocations, including opportunities to reduce expenditures while transforming PSEG Cybersecurity.
• Lead and advise on business case development.
• Leads team, including performance evaluations, career development guidance, and other aspects to grow the talent pipeline and to mature our program.
• Leads and manages programs by coordinating activities and delivery across multiple, related projects or work streams that span technology and areas.
• Ensures program meets schedule and scope targets.
• Identifies, develops mitigation plans, and monitors to drive timely and effective escalation and risk/issue resolution. Manages and/or escalates issues and/or complications, and responds well to time pressures.
• Tracks dependencies and risks, and assessing change impact across interdependent work streams and projects.
• Captures all pertinent actions and decisions.
• Provides oversight and guidance to those managing smaller projects within specific business unit domain.
• Oversees project resources to deliver required project artifacts/goals.
• Uses effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships.
• Ensures alignment on scope, value proposition and overall project goals.
• Works with functional departments to coordinate systems testing, deployment, training, and support.
• Tracks and communicates progress; provides project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence.
• Ensures proper communication and change management processes are adopted for all major change initiatives.
• Manages team and work to build core competencies within the area with a focus on operational excellence.
• Oversees vendor deliverables, ensures vendor adherence to contract terms, works with leadership on vendor performance and SLA compliance.
• Facilitates project tailoring and artifact development to align with project management processes in accordance with project sizing.
Job Specific Qualifications • Demonstrated strong leadership and influence skills
• Demonstrated strong presentation skills with the ability to present to all levels of management and executive leadership
• Experience in an IT and/or Cybersecurity Chief of Staff Role and/or leading Program Management, Vendor Management, and/or Financial Management
• Strong teamwork, facilitation, relationship building, and negotiation skills
• Ability to maintain positive working relationships both as a leader and as a team member
• Effective time management and multitasking skills
• Ability to communicate effectively with both technical and non-technical individuals
• Strong interpersonal communication skills, analytical abilities, detail focused, quality focused, and problem-solving skills, as well as broad knowledge of business functions, information technologies, and cybersecurity and compliance practice on a global level
• Extensive relevant experience in Cybersecurity, Program/Project Management, Financial Management, Vendor Management, Performance Management, Change Management, and IT/InfoSec Metrics
• Strong analytical skills, problem solving skills, writing skills, attention to detail, judgement, and conceptual thinking, including the ability to work with technical and non-technical business owners
• Broad knowledge of cybersecurity principles (e.g. access control, data protection, cybersecurity architecture, infrastructure/application security design principles, policies) and privacy (i.e. GDPR)
• Working knowledge of Cybersecurity and control frameworks (ISO27001, NIST, CobIT)
• Effective communication skills, including the ability to build relationships with technical and non-technical individuals
• Must be able to identify, analyze, and address problems in order to resolve issues in ways that minimize negative impact and risk to the company
• Demonstrated experience in delivering comprehensive solutions to complex security issues on a global scale
• Confidence in leading diverse matrix teams independently, making decisions daily as it relates to the successful delivery of the program
• Ability and insight to know when critical decisions must be raised to senior level and/or business unit management quickly to ensure that the program remains on track
• Understanding of and experience with IT project management methodologies, requirements management, quality assurance and IT processes from project inception to successful implementation
• Understanding of financial principles including experience with project financial budgeting and planning
• Strong communication, organization, and facilitation skills.
• Effective presentation skills and the ability to articulate complex concepts to cross functional audiences
• Experience managing outsourced vendors (on and off shore)
• Experience in supervising/managing program team members or direct reports as part of program execution
• Department of Energy’s regulation 10 CFR 810 is required
Desired
• Project Management Professional (PMP) certification
• Industry Cybersecurity certifications (e.g. ITIL, CISSP, CEH, etc….)
• Bachelors/Masters in Information Security, Computer Science, Business, Engineering, or related fields
• Experience in Electric or Gas Utility or Power Generation industry, and/or experience in manufacturing
• Broad knowledge of IT and related control environments
Preferred Experience, Skills, and Education: • Experience supporting federal IT modernization or cybersecurity transformation initiatives.
• Familiarity with Risk Management Framework (RMF), FISMA, and federal cybersecurity compliance standards.
• Knowledge of DevSecOps methodologies and cloud governance practices.
• Experience managing hybrid cloud or multi-impact level environments.
• Certifications such as CISSP, CISM, CCSP, SAFe Agilist, or ITIL.
• Experience ensuring cybersecurity workforce certification compliance under federal workforce frameworks.
Preferred Tool Experience:
• MS Project
• Microsoft Office Suite (advanced Excel and PowerPoint)
• DevSecOps toolchains (CI/CD platforms, automation pipelines)
• Cloud platforms (e.g., AWS GovCloud