Program Coordinator II (Nurse Aide Facilities Coordinator) / 60013312

Job Responsibilities The Agency’s mission is to be boldly innovative in improving the health and quality of life for South Carolinians.This is position is located in Bureau of Policy, Richland County.
Are you the One? We are looking for a Program Coordinator II (Nurse Aide Facilities Coordinator) who supports the Optional State Supplementation (OSS), Optional Supplemental Care for Assisted Living Program (OSCAP), Nurse Aide (CNA) and Medication Assistant (MATP) programs. This position assists with the design and development of the CNA and MATP competency evaluation programs, ensures compliance and conducts quality assurance, maintains the nurse aide and medication assistant registries, and assists with contract monitoring of SCDHHS’ CNA vendor.

Serves as subject matter expert for OSS, OSCAP, nurse aide, and medication assistant programs. Knowledgeable of state, federal, and other policy regulations that impact these programs. Works closely with stakeholders to determine policy and/or process improvements. Reviews and amends policies and proposes suggestions to improve the effects of existing policies. Assist internal and external stakeholders with policy questions and concerns. Conducts policy trainings annually or as requested by stakeholders.
Supports the design, implementation, and continuous improvement of the CNA and MATP competency evaluation programs. This work includes developing an operational plan, policies and procedures, test delivery models, and evaluator protocols of approved offsite test sites. Ensures fair and secure testing environments and supports scalability across geographic regions. Provides assistance on curriculum alignment and certification eligibility requirements.
Responsible for enforcing adherence to all federal and state requirements related to nurse aide and medication assistant training, testing, and certification. This includes reviewing test administration procedures, ensuring evaluator compliance, and maintaining policies that reflect regulatory updates. Leads internal audits, supports external federal reviews, and monitors program quality metrics to ensure consistency, fairness, and continuous improvement across all testing and registry operations.
Reviews and approves nurse aide and medication assistant program and candidate exception requests for initial enrollment and/or recertification sent by the vendor. This includes oversight of the Nurse Aide Registry system to ensure real-time updates, data integrity, and interoperability with external databases as required by CMS. Serves as SCDHHS representative for nurse aide/medication assistant registry appeals.
Provides day-to-day oversight, follow-up, and maintenance on contract management and vendor deliverables and escalations for assigned contracts. Serves as a subject matter expert providing knowledge and expertise for assigned contracts to management, vendors, and agency stakeholders. Tracks, assists, and escalates as necessary the planning, coordination, administration and execution of new contract and contract amendments. Measures, tracks and reports regularly on contract activity, contractor performance and agency satisfaction to department lead and others. Archives and stores supporting documentation, communications, reports, etc. Provides input, serves as liaison, and prepares communications for publication to vendors, internal departments, stakeholders, and/or administration.
Any additional duties assigned to support the broader goals of the agency. May require performing tasks across other business units within the agency.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
15 days annual (vacation) leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs.

Minimum and Additional RequirementsA bachelor’s degree and three (3) years of experience in the field of business administration, social work, public health, human services and/or related field, OR;A master’s degree and one (1) year of experience in the field of business administration, social work, public health, human services and/or related field.An equivalent combination of experience and education may be considered with prior State Human Resources approval.Additional Requirements:

Sitting or standing for long periods of time.
Lifting requirements: 20 lbs.
Valid driver’s license.
Occasional overnight travel.
Requires holder to drive routinely.

Preferred Qualifications

Three (3) years’ experience in long-term care, nurse aide training, or regulatory compliance.
Master’s degree in Public Health, Education, or Healthcare Administration.
Experience in administering a NATCEP or nurse aide registry at the state or institutional level.
Familiarity with South Carolina’s technical college system.
Proficiency with electronic registry systems and test administration software.
Demonstrated experience coordinating with CMS or regulatory agencies.
Have strong organizational, interpersonal/collaborative and problem-solving skills, including the ability to work independently, multi-task while handling large volumes, with a commitment to follow-up and detail.
Experience in and knowledge of Medicaid long-term care programs.
Ability to interpret and apply laws, regulations, policies and procedures.
Proficient in Microsoft Office applications.
Able to make independent decisions, when necessary.
Excellent verbal and written skills required.

Additional Comments Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.Insurance Benefits
Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.Retirement Benefits
State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.Workplace Benefits
State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.

02Do you have a bachelor’s degree?

03Do you have three (3) years of experience in the field of business administration, social work, public health, human services and/or related field?

04Do you have a valid driver’s license? If yes, please provide your driver’s license number and state of issuance.05Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.

Government Jobs

Apply for job