PROGRAM CONSULTANT SOCIAL SERVICES

About this Job Office of Juvenile JusticeBridge City Center for Youth3225 River Rd., Bridge City, LA 70094We are seeking a compassionate, highly skilled Program Consultant – Social Services to strengthen family engagement, support youth success, and enhance communication across secure-care and community-based programs. In this vital role, you will ensure that families have a clear voice in their child’s treatment journey, help resolve concerns before they escalate, and support reintegration efforts through strong partnerships with parents, staff, and community organizations.As a key resource for families, you will guide parents through orientation, assist with visitation processes, coordinate volunteer and faith-based services, and collaborate with advocacy groups to expand support networks. You will also help monitor program quality, gather essential data, and support special initiatives that improve outcomes for youth and families.We’re looking for a service-oriented professional with excellent communication skills, strong problem-solving abilities, and a passion for helping families navigate the juvenile justice system with clarity, dignity, and confidence.Minimum Qualifications Six years of experience in administrative services, public health, social services, or health services; ORSix years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; ORA bachelor’s degree plus three years of experience in administrative services, public health, social services, or health services; ORAn advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundJob Duties and Other InformationJob Duties:
As a Program Consultant – Social Services, you will provide expert guidance and oversight to support the development, implementation, and evaluation of programs that serve vulnerable populations. In this role, you will:Support family orientation and engagement by distributing materials, contacting parents/guardians, assisting with visitation paperwork, and coordinating alternative visitation options.Monitor the secure-care Volunteer Services Program, ensuring background checks, screenings, and required trainings are completed before volunteers begin service.Receive and process family inquiries, redirect concerns to appropriate staff, and elevate unresolved issues to facility and regional leadership.Maintain visitation logs, support quarterly parent meetings and family council meetings, and provide required engagement data to Central Office.Coordinate with family-focused organizations, advocacy groups, and community agencies to support reintegration and expand service options for youth and families.Assist with furlough-related processes and participate in ongoing training to support reintegration procedures.Support regional volunteer and faith-based programs through recruitment, screening, training assistance, and data reporting.Assist the Volunteer Service Coordinator and Staff Development with volunteer training and program facilitation.
Position-Specific Details:
Work Location: This vacancy is located at Bridge City Center for Youth in Bridge City, Louisiana.
Appointment Type: Full time, ProbationalThe Office of Juvenile Justice is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed inHow To Apply:
No Civil Service test score is required in order to be considered for this vacancy.To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

In the supplemental questions section, applicants must authorize the HR Office of Juvenile Justice to contact prior employers to check references under the Prison Rape Elimination Act (PREA) to be considered for employment.If you are contacted for an interview, please let us know at that time if you will need special accommodations.NOTE: Prior to an appointment, the selected applicant must take and pass a drug screening test, possess a valid Louisiana Driver’s License, and clear a background check.For further information about this vacancy, contact:
Garilyn London
OJJ/ Human ResourcesLouisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found atParental Leave – Up to six weeks paid parental leave
More information can be found atHolidays and Leave – State employees receive the following paid holidays each year:

• New Year’s Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran’s Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (

). LASERS has provided this to give you more detailed information about their system * Teacher’s Retirement System of Louisiana (
), * Louisiana School Employees Retirement System (
), among others

State of Louisiana