Practice Associate III #Full Time

Top Healthcare Provider Network The 61st Street Service Corporation provides administrative and clinical support staff for ColumbiaDoctors This position will support ColumbiaDoctors one of the largest multi specialty practices in the Northeast ColumbiaDoctors practices comprise an experienced group of more than 2800 physicians surgeons dentists and nurses offering more than 240 specialties and subspecialties Opportunity to grow as part of the Practice Associate Career Ladder Job Summary The Practice Associate III is responsible for the patient welcome experience functions general administrative work and scheduling and coordinating of surgical and in office procedures and other specialty services This position is also a lead role that supports peers with expertise organizational knowledge and guidance in support of the day to day operations of practice and patient care in the Department of Urology The Practice Associate III is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service Oriented Trust Empathy Safety Inclusion and Communication Job Responsibilities Organize received surgical requests and coordinate the scheduling of surgical procedures in EpicSchedule post operative and other follow up appointments and other related tests as requestedAssist with obtaining medical clearance EKGs and HNPFunction as a liaison between the resident attending physician patient and the OR and patient with all aspects of the surgical schedulingVerify patient insurance eligibility benefits and coordination of benefits prior to the procedure date Inform the patient on fees and ensures collection of pre surgical and pre procedure paymentConduct all pre determination authorization and pre certificationObtain authorization for prescriptions assist in processing purchase if necessary track receipt of medication and document patient receipt and administration of medicationGreet patients and visitors and answer patient telephone callsConduct pre registration check in check out appointments and other related tasks as requestedObtain all required registration and intake information from patients; verify andor update any new insurance or other information in EPIC; obtain prior authorizations and referrals for visits and tests and verifies eligibility for services; accurately indicate arrivals no shows reschedules and physician cancellations in EPIC; collect all time of service and past due paymentsManage and review physicians schedules to ensure all authorizations and pre certifications for office visits injections and procedures are obtained Assists SupervisorManager with special projects and supervise specific tasks as determined by ManagerSupervisorAssists with onboarding new staff by serving as a mentor and sharing knowledge and experienceServes as a first point of escalation for complex cases or scheduling issuesContribute to the team by providing support and back up coverage as needed and directed by ManagerGeneral faxing filing and mail sortingProvide general administrative support to physicians and managerOther duties as assignedJob Qualifications High school diploma or equivalency is requiredA minimum of 5 years experience in a medical office environment with strong proficiency of medical terminology and surgical schedulingCandidate must demonstrate strong customer service orientation and the ability to deliver consistent exceptional service while demonstrating tact respect and sensitivity Candidate must be organized and be able to manage a demanding workload and moderately complex cases in an accurate and timelyCandidate must demonstrate excellent verbal and written communication skillsStrong proficiency of Microsoft Office Word & Excel or similar software is required and an ability and willingness to learn new systems and programsPrior experience in EpicEHR is preferredHourly Rate Ranges 2813 3516 Note Our salary offers will fall within these ranges based on a variety of factors including but not limited to experience skill set training and education 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal state and local civil rights laws