Practice Associate III #Full Time

Top Healthcare Provider Network The 61st Street Service Corporation provides administrative and clinical support staff for ColumbiaDoctors This position will support ColumbiaDoctors one of the largest multi specialty practices in the Northeast ColumbiaDoctors practices comprise an experienced group of more than 2800 physicians surgeons dentists and nurses offering more than 240 specialties and subspecialties Job Summary The Practice Associate III is responsible for the patient welcome experience functions general administrative work and scheduling and coordinating of surgical and in office procedures and other specialty services This position is also a lead role that supports peers with expertise organizational knowledge and guidance in support of the day to day operations of practice and research patient care in the Department of OBGYN The Practice Associate III is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service Oriented Trust Empathy Safety Inclusion and Communication Job Responsibilities Greet patients and visitors and answer patient telephone callsCoordinate and appointments ultrasounds surgeries procedures and other specialty servicesSchedule post operative and other follow up appointments and other related tests as requestedAssist with coordination of care to other specialties and appointmentsFunction as a liaison between resident attending physician patient and OR and patient with all aspects of schedulingVerify patient insurance eligibility benefits and coordination of benefits prior to procedure date Inform patient on fees and ensure collection of copays and paymentsConduct all pre determination authorization and pre certificationConduct pre registration check in check out appointments and other related tasksObtain required registration and intake information from patients; verify andor update any new insurance or other information in EPIC; obtain prior authorizations and referrals for visits and tests and verifies eligibility for services; accurately indicate arrivals no shows reschedules and physician cancellations in EPIC; collect all time of service and past due paymentsManage and review physicians schedules to ensure authorizations and pre certifications for office visits injections and procedures are obtainedProvide general administrative support to physicians and managerAssist SupervisorManager with special projects and supervise specific tasks as determinedAssist with onboarding new staffServe as a first point of escalation for complex cases or scheduling issuesMay serve as team point person as directed by SupervisorFollow end of day closing proceduresOther duties as assignedJob Qualifications High school diploma or equivalency is requiredA minimum of 5 years experience in a medical office environment with strong proficiency of medical terminology and surgical schedulingCandidate must demonstrate strong customer service orientation and ability to deliver consistent exceptional service while demonstrating tact respect and sensitivityCandidate must be organized and be able to manage a demanding workload and moderately complex cases in an accurate and timely mannerCandidate must demonstrate excellent verbal and written communication skillsStrong proficiency in Microsoft Office Word & Excel or similar software is required and an ability and willingness to learn new systems and programsPrior experience in EpicEHR is preferredPrior experience in an OBGYN office setting is preferredHourly Rate Ranges 2813 3516 Note Our salary offers will fall within these ranges based on a variety of factors including but not limited to experience skill set training and education 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal state and local civil rights laws