Post Charge Off – Repossession Team Manager

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The primary duties of the Team Manager is leading the post charge off repossession team driving strategic initiatives to enhance operational efficiency and continuously evaluating process effectiveness This role requires the development and execution of business strategies that align with corporate standards and ensure full compliance with federal and state regulations Success in this position demands a strategic mindset a strong commitment to process improvement and a comprehensive understanding of the legal and regulatory landscape to uphold the highest standards of compliance and ethical conduct Essential Duties and Responsibilities Collaborate with Risk Compliance and Digital teams to automate processes and ensure regulatory adherenceOversee vendor management for repossession operations ensuring efficiency and complianceCommunicate and implement regulatory updates across all repossession workflowsLead strategic initiatives to optimize cross channel operations and business processesFacilitate goal setting and performance planning to drive departmental growthProvide training and support resolving escalations and guiding daily team operationsDevelop reporting protocols to inform senior leadership on performance and workload trendsManage end to end repossession processes ensuring legal compliance and secure handling of consumer dataAdditional duties may be assigned as needed to support departmental and organizational goalsQualifications and Competencies Required to perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience 2 years of experience in auto repossession collections or remarketing with prior call center exposure preferred2 years in a supervisory or team lead role overseeing operations and team performanceEducation High School Diploma andor GED Skills Required Demonstrated ability to read and interpret written materials including instructions correspondence and memos with clarity and accuracyProficient in composing clear and concise written communicationsStrong numerical aptitude including the ability to perform basic arithmetic operationsaddition subtraction multiplication and divisionusing whole numbers fractions and decimalsCapable of applying sound judgment to execute detailed routine instructions delivered in written or verbal formProficiency in Microsoft Excel and Microsoft Word is essential for daily operationsThorough understanding and adherence to the Fair Debt Collection Practices Act FDCPA as well as applicable to local state and federal collection regulationsAdditional Requirements Overtime required required on an as needed basisTravel 0 10 as required on an as needed basisMust have reliable transportation and live within a commutable distance to one of the following cities Dallas TX HybridQualifications Preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position requires the ability to work various shifts to accommodate business needs Typically between the hours of 8AM 6PM Monday through Friday and on weekends as needed Travel is required 10 of the time An applicant must be authorized to work in the United States to be eligible for this position Stellantis Financial Services Inc will not sponsor applicants for work visas of any type for this position Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons