Patient Service Rep

Requirements

Must have:

– High school diploma or equivalent – Excellent communication and customer service skills – Strong attention to detail and organizational abilities – Proficiency in electronic health record systems and Microsoft Office Suite – Ability to work effectively in a fast-paced environment – Previous experience in a medical or healthcare setting preferred

Responsibilities:

• Engage with patients and providers to collect information for precise registration – Allocate Medical Record Numbers and schedule appointments – Serve as the first point of contact for patients, ensuring a welcoming experience – Assist in managing patient inquiries and resolving concerns efficiently – Collaborate with healthcare teams to support patient flow and services – Uphold confidentiality and comply with all health regulations during interactions

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Company:

We are Scripps Clinic, a premier healthcare provider in San Diego dedicated to exceptional primary and specialized care since 1924. Located at our Liberty Station clinic, we offer a full-time position for a Patient Service Representative within our Family Practice department. We provide a supportive work environment with comprehensive benefits, including health and wellness programs, career development opportunities, and retirement plans. Join a team that values your contribution and encourages professional growth, recognized multiple times for our commitment to quality healthcare and workplace satisfaction.