Part Time Service Coordinator

POSITION SUMMARY Addus is searching for a Service Coordinator to join our team This position is responsible for coordinating administrative business and other operational activities such as HR payroll scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director The Service Coordinator ensures that all clients receive the best service possible and according to the care plan Hours Part Time 3 daysweek 8 AM to 5 PM Prefer MWF Location Addus HomeCare 3737 South Elizabeth St Suite 100 Independence MO 64057 We offer our team the best Continued EducationCompany Matched 401KRetirement PlanningLife InsuranceEmployee discountsEssential Duties Creates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absenceProcesses patient authorizations and communicates with central admissions enter reauthorizations into client record and ensures chart preparation for all new clientsProvides alternate coverage to ensure the clients care plan is followed and client services are not interruptedContacts care providers and clients to provide service updatesConducts monthly client wellness calls and conducts home visits as requiredProvides thorough complete follow through on escalated client complaints and theft claimsSupervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelinesAnswering telephones filing data entry scanning and preparing reportsWorks on a variety of special projects as needed with multi tasking as necessaryDemonstrates accurate knowledge of services of the Company and provide information by answering questions and requestsEnsures the appearance of the branchs open environment is professional neat clean orderly and generally free of clutterMaintains a high degree of confidentiality at all times due to access to sensitive informationFollows all MCO Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPosition Requirements & Competencies High school diploma or equivalent1 year of scheduling and office experience requiredInterpersonal organizational and communication skillsComputer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling programReliable transportationAssesses work load and re prioritize as needed handling multiple task under tight deadlinesWorks under pressure and deals with interruptions and other unexpected events and make necessary adjustmentsInteracts professionally with all levels of management and staff Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training To apply via text text 10448 to 334 518 4376