Operations Manager

Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Job Summary

The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient hotel operations. The successful candidate will coordinate, direct and manage day-to-day operations for the hotel.

Responsibilities

Position will be responsible for supervising/managing/overseeing the following departments: Front desk, housekeeping, maintenance and Food and Beverage.

Ensure guest and associate satisfaction and efficient hotel operations

Position will be required to work a varied schedule that may include evenings, nights, and weekends.

Implement standards and operating procedures. Coach and train new associates

Qualifications

Requires a minimum of 3 year(s) of supervisory experience.

This position reports to: General Manager

Must have experience at properties of similar size and quality.

Benefits/Perks

Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates

We offer an excellent travel discount program.

Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.