Operations Lead

Manager Position Yes Functional leadership of IDL and operatorsReport to Production Manager Job OverviewThe Operations Lead is responsible for end to end production performance within the manufacturing cell This role owns production execution customer communication KPI performance staffing strategy and material flow to ensure delivery quality and safety objectives are consistently met This position serves as the primary operational liaison between the site and drives accountability across production materials and support functions Key ResponsibilitiesProduction & Schedule OwnershipLead daily production activities to meet schedule quality and output requirementsManage and maintain the production schedule to meet target delivery datesEscalate to site management issues impacting product quality delivery safety or customer satisfactionDrive OTIF On Time In Full performanceCustomer CommunicationServe as primary point of contact for production status updates to customerAddress customer questions requests and delivery concerns in a timely and professional mannerCommunicate risks proactively and develop mitigation plansKPI & Reporting ManagementPublish weekly production KPIs Yield per BOM EOL First Pass Yield Days on Hand OTIF etcAnalyze performance trends and drive corrective actionsPresent performance updates to site leadership and customer when requiredMaterial & Inventory ControlPublish weekly material inventory reports on hand inventory discrepancies shortagesManage Kanban Supermarket processes for WIP assembliesCoordinate with Supply Chain and Planning to prevent material disruptionsResource & Workforce PlanningOversee and manage indirect labor IDL resourcesMaintain and update the operator training matrixDevelop hiring plans to support second shift staffing requirementsSupport cross training and succession planning within the cellContinuous ImprovementIdentify process inefficiencies and implement Lean improvementsDrive accountability for safety quality and 5S compliance WORK ENVIRONMENT The work environment is usually in an office within a manufacturing facility with low to moderate noise level The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Ability to work well with others one on one remote via video and phoneAbility to work independently Westfall Technik is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race color national origin ancestry sex gender gender identity gender expression pregnancy childbirth or related medical conditions religious creed physical disability mental disability age for individuals age 40 and over medical condition as defined by state law for example cancer or genetic characteristics or HIVAIDS marital status military and veteran status sexual orientation genetic information citizenship status or any other characteristic protected by federal state or local law Our management team is dedicated to this policy with respect to recruitment hiring placement promotion transfer training compensation benefits employee activities and general treatment during employment