Operations Assistant (Seasonal/Part-Time)

Job Summary: Operations Assistant (Part-Time/Seasonal/Event-Based)WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100 festivals annually for nearly 4,000 artists in over 40 countries.Together, these businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans who attend Live Nation Entertainment events each year.
For additional information, visit .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans experience the rush of live music. From our owned and operated amphitheaters to global touring, ticketing, venue operations, marketing, and sales teams, we foster a fun, upbeat culture with no shortage of opportunity. With perks ranging from free concert tickets to progressive benefits, it’s no wonder we’re certified as a Great Place to Work and one of People Magazine’s “50 Companies That Care.”WHO ARE YOU? You’re passionate, motivated, and thrive in fast-paced, live-event environments. You’re calm under pressure, guest-focused, and able to think on your feet. You understand that live entertainment doesn’t follow a traditional 9–5 schedule and are energized by the pace and unpredictability of event days. If this sounds like you, read on.THE JOB PNC Bank Arts Center in Holmdel, NJ is seeking an Operations Assistant (Part-Time/Seasonal) to support day-of-show venue operations. Work hours are driven by the concert and event schedule and do not follow a traditional weekday or daytime workweek. This position is expected to start late March/early April.Working closely with the Operations Manager, this role is responsible for key show-day functions including event preparation, assisting with guest concerns, and upholding our venue’s service and safety standards throughout the event.WHAT THIS ROLE WILL DOWork directly with the Operations Manager to perform day-of-show operational dutiesRespond to elevated guest and staff inquiries related to shows, VIP programs, meet-and-greet packages, amenities, and seat upgradesPrepare and assist with all tour VIP programsResolve guest concerns related to security and guest services, turning challenges into positive experiencesFollow up with Security and Guest Services teams to ensure service standards are consistently metPerform opening, running, and closing duties in accordance with venue policiesMaintain line-of-sight and atmosphere control by circulating through assigned areas and reporting issuesStay current on Standard Operating Procedures and communicate them effectively to staffCreate and distribute pre-shift, day-of-show communication to crew membersComplete incident reports and collect witness statements as requiredAssist the Security Manager with ejection logs and incident documentationSupport the Payroll and Scheduling team as neededWHAT THIS PERSON WILL BRINGAbility to prioritize tasks and communicate clearly in a fast-paced environmentAbility to manage multiple issues simultaneouslyStrong teamwork skills that foster unity and collaborationAvailability to work nights, weekends, and holidaysPreferred: Experience working in a live music or event-driven environmentCollege coursework or degree in a related field

Live Nation Entertainment