Network Technician

Interviews will be conducted in-person at 390 Robert Street N., St. Paul, MN 55101

The work is expected to be done onsite throughout the 7-county metro area, both inside and outside.

Resources must have reliable transportation

Location: On-site, multiple locations across the 7-county metro area, job includes performing work both inside and outside
Schedule: Full-time, flexible schedule required
Travel: Reliable transportation required

Tasks:

Install or replace physical network switches and ports in Transit and Council system infrastructure throughout the organization

Support System Engineers in diagnosing and troubleshooting network connectivity issues

Support and communicate about workspace standard power systems and wireless connectivity issues with the network team

Document work performed using pictures, notes, and shared spreadsheets

Ensure equipment installation is in proper location of Council and Council connected infrastructure

Ensure basic installation steps are performed

Communicate set-up issues and concerns with System Engineers and the network team

Identify appropriate hardware equipment to be transported and delivered for the required job

Safely load and secure hardware equipment in Council vehicles

Document appropriate hardware equipment delivered to System Engineer

Discuss planned hardware transportation, installation, schedule, and connection with the Systems Engineer

Assist the Systems Engineer in layout of new infrastructure equipment

Communicate planned work completion or issues

Provide knowledge transfer to other Network Team members as required

Skills:

High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification AND two or more years of relevant work experience

Cisco certification

Azure certification

Experience working with General low voltage power, multi-media connectivity, and SolarWinds

Experience reading blueprints and floor plans

Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees