Member Solutions Assistant

Member Solutions Assistant Collections Are you ready to join a team that is committed to hardworking Kentuckians If so Abound Credit Union might be the place for you We are driven by our selfless dedication to members and community We create a connected learning driven and fun environment that fuels our passion to inspire financial wellness We do that by sharing our knowledge strength and accessibility to provide market leading value that makes more possible for our members Here at Abound Credit Union culture is a big deal We roll up our sleeves each day to make this an awesome place to work We want to bring great things to our communities be awesome to each other ready for whatever comes our way and are hungry to learn and grow as people and professionals Our best is built from the inside out Abound Credit Union is now hiring friendly enthusiastic and just overall awesome personalities to carry out collection activities related to delinquent member accounts As a Member Solutions Assistant you will be responsible for the collection of overdrawn share accounts and NSF foreign checks which includes communication with the members by telephone and in person written correspondence communication with branch personnel & Collection Agencies What Youll Do Receive and process return checksReceive and review accounts on the Negative Shares report and takes appropriate action which can include contacting members by phone or sending written correspondenceIdentify accounts that need to be recommended for charge offGather and prepare necessary documentation for further collection activityCommunicate with a diverse member baseFull job description will be provided if you are selected for an interview What We Need High school diploma or GEDSelf motivation enthusiasm and willingness to support others within the Abound teamOrganized display attention to detail and ability to meet deadlinesCommunication skills whether its with management or verbalwritten responses to members or other team membersExperience using Microsoft products Excel Word Outlook etcOur Benefits Great SalaryPensionHealth Dental Vision and Other Insurance CoveragePaid Personal Time OffPaid HolidaysLife InsuranceShort and Long Term Disability401k with matching fundsTuition ReimbursementHSA FSA and Dependent Care Spending Accounts Salary Info 1760 2200 hour