Marketing Coordinator / Receptionist

Role Description

The Marketing Coordinator/ Receptionist greets and directs guests in support of the site operations. The Marketing Coordinator/ Receptionist also provides administrative support, including answering phone calls, delivering messages to employees, creating and posting directional signage, registering expected guests in the visitor management system, preparing materials for events, and other duties as assigned. This is a temporary position currently approved through December 2026 with the possibility to extend.

Duties & Responsibilities

• Answer incoming calls, screen, and deliver messages to appropriate recipients.
• Provide accurate and courteous information to callers with general inquiries.
• Greet all guests entering the property in a friendly and professional manner.
• Contact visitors’ hosts and direct them to their designated destinations within the facility.
• Professionally communicate to employees and visitors that certain areas of the building are for customers only and cannot be entered.
• Collaborate with the Security team to check guests in and out within the visitor management system and follow Security protocols.
• Provide general administrative support as needed, including pre-registering expected guests accurately, preparing documents, signage, and event materials.
• Ensure daily reception area readiness and maintain cleanliness and organization.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in an administrative or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Attention to detail and accuracy in work.
• Capable of working independently or as part of a team.
• Flexibility with working hours to accommodate events.
• Punctuality and professional personal presentation.

Company Description

Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for 125 years. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems ISO 45001 standard for health and safety management systems, and ISO 50001 standard for energy management. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation’s roadways.

Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs about 100,000 people and serves customers in almost 180 markets. In 2025, net sales amounted to about $49 billion. For more information, please visit www.volvogroup.com.