Mantles F&B Supervisor

Mantles Restaurant & Lounge situated in Sun Peaks Grands lower lobby seeks a Food & Beverage Supervisor to enhance guest experiences and maintain a positive workplace culture Responsibilities include overseeing daily operations collaborating with the culinary team and ensuring exceptional guest service The ideal candidate is a passionate communicative enthusiast who loves food drinks and the mountains In addition to competitive benefits and a supportive work culture Sun Peaks Grand offers free skiing snowboarding golfing biking and hiking access Fill out an application and join our team to work live and play where you belong Compensation Information 2235 per hour Physical Requirement Medium; work activities involve handling loads up to 20kg; both in an indoor & outdoor environment This job position requires physical presence at the designated location The perks and benefits youll get to enjoy WinterSummer Season Lift Trail and Golf passes varies by positionAccess to our Employee and Family Assistance ProgramDining discounts within our hotel & Resort owned outletsRetail discounts in our Resort owned outletsFriends and family rates at the Sun Peaks Grand HotelReciprocal programs with partnering ski areas & hotelsSkills you bring with you 1 2 Years supervisory experienceServing it Right CertificationMicros POS system experienceExcellent food and wine knowledgeAbility to work as a team as well as independentlyStrong attention to detailAbility to motivate and support a team in a fast paced environment creating an innovative culturePassion for guest service and the proven ability for consistently anticipating guest needsExcellent organization and time management skills with the ability to multi taskPrimary Responsibilities ServiceOperations Oversees the food & beverage operations and ensures established SPG Standards of Service are executed in a professional and consistent mannerSupervises food orders and ensures delivery of food & drinks and guest bills are brought in a timely mannerEnsures all checklists requisitions and proper opening and closing duties are completedEnsures Health & Safety Regulations are adhered to at all timesAssists in any F&B Department Outlet as business volumes dictateTakes sections and waits on tables as needed based on business volumesTakes note of opportunities to improve processes and remove barriers that weaken guest experienceGuest Experience Champions guest resolution using established SPG Standards of ServiceInteracts with guests throughout the duration of their dining experience with a focus on delivering an elevated experienceDrives customer loyalty by building individual connections with guestsActs as an ambassador of the Hotel & Sun Peaks with the ability to promote internal and external eventsSolicits feedback from guests and provides ongoing suggested improvements to the F&B ManagersTeam Commitment & Collaboration Assists the F&B Managers in training Bartenders Servers and HostFood Runners on F&B operationsSupervises the F&B team finding coaching opportunities throughout each day ensuring continued growth and development for all team members; documenting appropriatelyProvides the F&B Managers timely feedback regarding Bartenders Servers and HostFood Runners and opportunities for growth or performance management needsAdvises the F&B Managers of team member advancement readiness when aptitude & engagement presents in entry level positionsEnsures team members have current knowledge of menu offerings and pricingEncourages and builds mutual trust respect and cooperation among Front of House and Back of House team members ensuring team members are treated fairly and equitablyAssists in emergency situations making prompt decisions in the best interest of the guest and the HotelWhy join us We are Canadas second largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests Our people are at the heart of what we do making a difference to our guests and our workplace every single day Thats why we invest in the employee experience; to ensure everyone can be at their best and live our values No matter who you are or your career journey to date once you join the team at Sun Peaks youll get to feel part of our special community right away You and your wellbeing matter to us; youll have plenty of opportunities to grow and learn as well as enjoy everything our beautiful mountain resort has to offer In return we expect you to be passionate about working together to create special memories for our guests while taking care of our precious environment for others to enjoy into the future We are an equal opportunity employer committed to building a diverse and inclusive culture and encourage applications from all qualified individuals We acknowledge that we live work and play on the traditional territory of the Secwpemc People Apply Now copy & paste the link into a new browser httpssunpeaksclearcompanycomcareersjobsd5578917 1bd5 2a15 0952 7bf5b72af267applysource3712399 CS 58771