Manager, Animal Relocation Driver

Summary: For more than 150 years, the ASPCA has been on the frontlines to save, transform, and protect the lives of millions of animals. As a Manager, Animal Relocation Driver you will work in the field alongside a dedicated team to participate in the relocation of more than 300,000 animals to date, making a direct and meaningful impact on the animals who need us most.

Who We Are The ASPCA’s Animal Relocation department is tasked with providing effective, lifesaving, animal relocation and transport. Using the theories of supply and demand, relocation saves lives by transporting animals from under-resourced shelters in areas of oversupply where the chance of adoption is slim, to shelters where the chances of adoption are greater.

What You’ll Do The primary responsibility of the Manager, Animal Relocation Driver is to safely and humanely transport dogs and cats in custom built, climate-controlled vehicles, on a weekly basis.

The Manager, Animal Relocation Driver reports directly to the Senior Manager, Animal Relocation — Performance and Engagement and has no direct reports.

Where and When You’ll Work Candidates must be located within a one-hour driving radius of Dallas-Fort Worth International Airport (Dallas, Texas) or Boston Logan International Airport (Boston, Massachusetts). This position requires extensive travel. Must have the ability and willingness to travel as described herein, by ground and air, including some weekends and occasional holidays.

Transports occur weekly and are commonly 4-6 days in length; they may require travel up to 10 or more days. Generally, managers are scheduled for at least 2 days off between transports.

Compensation What You’ll Get Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future.

• Dallas – Zone 2: $29.95 – $32.62/hour
• Boston – Zone 3: $32.89 – $35.83/hour

Benefits At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

For more information on our benefits offerings, visit our website.

Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to:

Driving and Animal Transport Management

• Safely and humanely transport dogs and cats (and occasionally other species) nation-wide, providing impeccable animal care throughout each animal’s relocation experience
• Adhere to all ASPCA animal, vehicle, and transport safety protocols and Standard Operating Procedures (SOPs)
• Skillfully utilize low-stress, “Fear Free” handling techniques to ensure a calm, compassionate environment during loading, travel, and unloading
• Drive defensively in accordance with all traffic laws and ASPCA safety standards, ensuring smooth vehicle operation in all weather conditions to prevent animal injury or distress
• Maintain the cleanliness of vehicles, crates, and supplies to prevent disease transmission and extend the lifespan of ASPCA assets
• Support the Senior Operations Manager with regular maintenance appointments and audits to proactively ensure fleet readiness.
• With support and guidance from the management team, be prepared to manage emergencies and accidents including vehicle performance problems, sick or symptomatic animals (under the direction of a veterinarian), etc.
• Travel on chartered flights as a courier, monitoring and managing animals being relocated by air
• Travel weekly via commercial flights and custom-built transport vehicles

Administration & Planning

• Partner with the Senior Manager — Operations to monitor, report and maintain an extensive inventory of supplies, crates and equipment spread across multiple storage facilities
• Assume financial accountability for an ASPCA credit card and adhere to ASPCA expense and travel policies; complete monthly expense reports
• Complete all forms, reports, data collection and other activities on-time and with the highest degree of accuracy
• Support, develop, or implement programmatic advancements and any other department activities which will contribute to the advancement and success of the team and the ASPCA, as identified by supervisor

Outreach, Engagement & Leadership

• Serve as a frontline ambassador of the ASPCA and a liaison between source and destination shelter and rescue partners and departments within the ASPCA
• Serve as a model for the Flex Workforce, demonstrating strong performance, collaboration, and adherence to SOPs
• Train and mentor other drivers in order to elevate the overall performance of the team
• Solicit stories and photos from transport; when assigned, be prepared to be filmed or provide interviews
• Fully engage in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting
• Participate in and model a healthy work culture amongst colleagues

Qualifications

• Knowledge of and ability to use appropriate techniques for safe transport of animals and supplies
• Fear Free® certified, or required within 60 days of employment
• Flexible and calm under stress and during change
• Demonstrates strong communication and customer service skills
• Committed to building positive relationships with colleagues, shelters, vendors, departments
• Self-directed and able to work in a remote setting, demonstrating the highest level of performance, with minimal supervision
• Proficiency in reading and following extensive and complex SOPs
• Able to perform animal first aid, treatment, administration of medication, etc. to animals under supervision of a veterinarian
• Strong computer/smartphone skills (iPad, iPhone, Outlook, GPS Navigation) required
• Proficiency in Airtable and Fleetio software preferred
• Misson-driven with a strong commitment to a healthy, positive team culture
• Ability to exemplify ASPCA’s core values and behavioral competencies.

Travel And Driving Requirements

• Extensive air and ground travel is required. Travel includes multi-day trips that occur on a weekly basis, which are, on average, 4-6 days long and include some weekends and occasional holidays.
• At least 5 years of experience driving required; experience driving large vehicles such as a commercial van, box truck, bus, etc. strongly preferred
• Experience driving in all types of weather conditions, winter weather in particular, strongly preferred
• Excel physically and mentally when working in challenging conditions, including heat and snow
• Able and willing to drive approximately 650 miles over the course of a day
• Able to push, pull and lift equipment and crates up to 50 pounds
• Able to provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history
• Able to obtain and provide a Department of Transportation Medical Certificate
• Willing and able to provide all documentation necessary to complete a Driver Qualification File pursuant to DOT and FMCSA requirements in order to drive a Commercial Motor Vehicle with a GVWR of 26,000 pounds or less.

Education And Work Experience

• High School Diploma, GED, or equivalent professional experience required
• Minimum four (4) years of work experience
• Minimum two (2) years of professional experience working hands-on with animals that were not animals you owned; experience in animal transport or relocation, veterinary hands-on animal care, animal control or as an animal shelter staff member a plus

Qualifications: See Above For Qualifications Details. Language: English (Required)

Education and Work Experience: Bachelors

Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision — that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.

Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.

Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission – Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.

Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.