Leasing Consultant – Kinstead

Looking for an outstanding sales professional interested in a growth opportunity Location 5701 McKinney Place McKinney TX 75070 Property Kinstead Apartment Homes Property Size 376 units Employment Duration Regular Full time Hourly starting at 20hr renewal and leasing bonuses benefits housing discount At TI Communities people are our most valuable asset We are actively seeking individuals who want to create a better life for themselves and the residents we serve As a Leasing Consultant you will be responsible for assisting with all aspects of apartment occupancy leasing sales marketing and collections and providing exceptional customer service to our residents This role offers an exciting opportunity to contribute to the growth and success of our property while delivering outstanding leasing experiences WHO WE ARE Ever evolving we are fanatically passionate pioneers in our field Our team is diverse dynamic and impactful Together we work hard collaborate and brainstorm to improve lives and strengthen communities We treat each other as family and are proud of our work in the world HOW YOU WILL IMPACT TI COMMUNITIES Apartment Occupancy Conduct informative and engaging property tours for prospective residents showcasing the unique features and benefits of our apartmentsGuide potential residents through the application process ensuring accurate completion of all necessary documents and compliance with fair housing regulationsConduct comprehensive background checks and credit screenings to assess potential residents qualificationsCollaborate with the property manager to ensure vacant units are move in ready maintaining our uncompromising quality standardsLeasing and Sales Respond promptly and professionally to inquiries from prospective residents providing detailed information on available apartments pricing and lease termsUtilize persuasive sales techniques to convert leads into signed lease agreements emphasizing the value and advantages of living in our communitiesFollow up with prospective residents to nurture leads address questions and provide additional information to secure lease commitmentsStay informed about market trends and competitive rental rates to make informed recommendations on pricing and promotional strategiesMarketing Assist in developing and executing effective marketing strategies to attract prospective residents to our communitiesMaintain a strong online presence by managing property listings on rental platforms and engaging with potential residents through social media channelsCoordinate and participate in community outreach events and initiatives to generate leads build brand awareness and establish relationships with local businesses and organizationsMonitor and analyze marketing efforts track leads and provide insights to optimize marketing campaignsCollections Collect rental payments from residents and maintain accurate records of transactionsProactively follow up with delinquent accounts implementing collection procedures as necessary while maintaining professionalism and empathyCollaborate with the property manager and legal team to initiate eviction proceedings when required ensuring compliance with relevant regulationsCustomer Service Provide exceptional customer service to residents promptly and professionally addressing inquiries concerns and requestsEfficiently manage resident maintenance issues and work orders coordinating with the maintenance team to ensure timely resolutionConduct regular resident surveys to gauge satisfaction levels identify areas for improvement and implement initiatives to enhance the resident experienceContribute to resident retention efforts by planning and executing resident appreciation events and activitiesResident Enrichment and Programs Assist our Impact Team with social events educational workshops and community initiativesFoster a sense of community by facilitating resident interactions and promoting a welcoming and inclusive environmentAct as a resource for residents providing information on local services amenities and community resourcesCollaborate with the property manager to address resident concerns and maintain a positive living experience for all residentsWHAT YOU NEED TO SUCCEED Excellent interpersonal communication skills; must be collaborative and adaptiveAmbitious and committed to customer satisfaction while upholding company policiesMinimum of one year of previous sales experience is preferredBasic level knowledge of Microsoft Office Suite including Outlook Word PowerPoint and ExcelPrior experience in Entrata or another equivalent system is preferredStrong organizational and time management skillsWHAT WE OFFER Competitive pay lease commission renewal bonusHousing discountMedical Dental and Vision insurance401k Match3 weeks paid time offCompany paid holidaysTeam referral bonusesGood work life balanceOpportunity for growthCreate an autonomous engaging and rewarding environment where you will be valuedReward and recognize your achievements and contributionsOUR CORE VALUES Instill HopeExpect ExcellenceInspire ServiceEmbody IntegrityExude JoyTI Communities is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees RP