Lead Program Manager

About the Opportunity:

The organization offers a mental health benefits platform for employers, providing employees access to one-on-one, group, and self-serve digital resources addressing emotional, professional, social, financial, and physical well-being needs within a single platform. The role of Lead Program Manager is focused on owning and driving the organization’s most strategic health partnerships and cross-functional programs, with accountability for the complex work required to ensure their success.

Responsibilities:

• Own and lead a portfolio of strategic health partnership programs from scoping through implementation, launch, and ongoing optimization

• Clarify goals, define operating models, align stakeholders, and build program plans and decision-making frameworks in ambiguous, noisy environments

• Manage full program lifecycle including defining success metrics, measuring progress, identifying dependencies, risks, and issues, and overseeing budget and deliverables

• Coordinate cross-functional stakeholders across Product & Tech, Clinical, Operations, Go-to-Market, Legal & Compliance, Finance, and external health partners

• Serve as subject matter expert on programs, monitor success metrics, synthesize insights, and provide updates and recommendations to executive stakeholders

• Assess launch and operational risks, drive mitigation strategies, escalate when needed, and keep teams focused on critical issues

• Identify and implement continuous process improvements to enhance program performance and scalability

• Foster a “finish the job” mindset within teams

• Improve alignment, communication, and processes between Product & Tech teams and cross-functional counterparts

• Establish, enhance, and document scalable processes

• Strengthen feedback loops between cross-functional teams

• Support data-informed roadmap development

Requirements:

• Experience managing complex, cross-functional programs in a fast-paced environment

• Ability to create structure in ambiguous, high-noise situations

• Strong stakeholder management and communication skills

• Proven track record of driving program execution end-to-end

• Experience with process improvement and scaling operations

• Ability to work collaboratively across diverse teams and functions

• Availability to work at least six hours overlapping with Pacific time zone business hours

• This role cannot be performed in Hawaii

Benefits & Perks:

• Fully remote workforce with a culture emphasizing empathy, accountability, and collaboration

• Recognition for innovation and workplace well-being

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.