JIRA Developer/Admin

Key Responsibilities:
• Work with cross-functional teams to build and support applications using Jira Service Desk
• Collaborate with customers, Business Analysts, and technical teams to gather requirements and implement solutions
• Configure and manage Jira workflows, screen schemes, permission schemes, and notification schemes
• Develop and maintain dashboards, boards, filters, and workflow customizations
• Provide ongoing troubleshooting and end-user support
• Research, test, and implement Jira and Confluence add-ons
• Assist in developing custom integrations and extensions for Jira/Confluence
• Create documentation, technical specifications, and test plans for new features and enhancements
• Support continuous improvement initiatives and other assigned responsibilities
Required Qualifications:
• 2 years of related experience
• Experience working with Atlassian tools including Jira and Confluence
• Strong understanding of JQL and/or basic SQL queries
• Basic understanding of software development lifecycle methodologies
• Strong written and verbal communication skills
• Excellent analytical and problem-solving abilities