Soni Resources Group, Inc. is a leading staffing and recruiting firm committed to connecting top talent with exceptional opportunities. The IT Specialist will be responsible for managing day-to-day IT operations, providing technical support to end users, maintaining infrastructure, and ensuring systems run securely and efficiently. This hands-on role involves both strategic planning and practical problem-solving to support a fast-paced business environment.

Responsibilities:

• Provide Tier 1–3 technical support to employees (hardware, software, network, and cloud issues).
• Manage and maintain network devices, and user accounts (Active Directory, Microsoft 365, etc.).
• Manage IT inventory of all hardware remote monitoring
• Workstation set up
• Lead Cybersecurity trainings
• Administer backup, recovery, and disaster recovery solutions.
• Maintain security tools such as firewalls, antivirus, and multi-factor authentication systems.
• Manage IT vendors and service providers.
• Monitor system performance and proactively resolve potential issues.
• Maintain documentation for systems, procedures, and configurations.
• Assist with onboarding/offboarding of employees and IT equipment provisioning.
• Support IT-related projects (system upgrades, migrations, process automation, etc.).
• Zoom / VOIP experience
• AV support
• LinkedIn/ License assignment
• Carrier connections with Bullhorn and other platforms
• Website maintenance
• Own all technical aspects to Bullhorn CRM (front office back office)
• Oversee Bullhorn related projects and development work (e.g., BH onboarding, Canvas, full app integration, Gear partners)
• Support overall Bullhorn account management

Qualifications:

• 3–5 years of IT support or systems administration experience.
• Strong knowledge of Windows and macOS environments.
• Experience with Microsoft 365 / Azure AD administration.
• Understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to operate independently and as a self starter
• Ability to work on-site at our Midtown NYC office 4-days per week
  

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