Integration Care Coordinator

Job Summary Provides Quest Integration (QI) care coordination to members with special health care needs, including face-to-face/in-home Health Functional Assessments (HFA) . Collaborates with primary care physicians and decision makers to develop personalized service plans, facilitating access to medical care and community-based services. Coordinates Home Community Based Services (HCBS), communicates with healthcare teams and community agencies, and supports families in crisis. Promotes EPSDT compliance.

Responsibilities Include

• Conducting comprehensive assessments and creating client-focused service plans within 15 days of notification.
• Maintaining accurate documentation in electronic health records, updating progress, assessments, and care changes.
• Providing resource identification, referral services, and consultation on various health and social needs.
• Serving as a liaison among members, families, providers, and community organizations for healthcare and placement decisions.
• Assisting with HCBS navigation, supplies, and equipment coordination.
• Conducting social work consultations and resource development.

Qualifications

• Minimum one year of social work experience.
• Master’s degree in social work or at least six years of relevant experience.
• Licensed Clinical Social Worker or Licensed Social Worker in Hawaii.
• Basic Life Support certification from the American Heart Association.

Skills And Preferred Qualifications

• Strong communication, problem-solving, teamwork, documentation, and interpersonal skills.
• Experience in care coordination, home health, or working with medical diagnoses is preferred.
• Ability to network with community agencies and facilitate group processes.