Inside Account Manager

OverviewEgan Company is seeking candidates for an Inside Account Manager The position is located in Champlin MN The Inside Account Manager is responsible for supporting Customers Technicians and direct support to Leadership Dispatch and Account Manager teams ResponsibilitiesThe basic responsibilities of the Inside Account Manager include but are not limited to the following Direct Support to Service Account Managers and Field in ServiceFacilitate proposals to customers for repairs and small projects under the direction of the account managers or field staffManage components of quotesrepairsservice calls to includeNotify Dispatch and Sales Team of parts arrival Purchasing of equipment and materialObtain Proper licensing permitting insurance COI W9 or Bond RequestsIssue Manage and Coordinate Subcontractor Purchase Orders with Dispatch and Sales Maintainverify current pricebook of stock items from our vendorsAssist with Technician record keeping such as licenses profiles training etcFacilitate with warehouse staff on tracking of incoming parts and equipment Working with account managers and vendors on equipment or parts returnsWorking with account managers and vendors on parts warranties Process permit requestsOrganize submit and track RPZFire Inspections for Egan Company utilizing appropriate software systems and databases Manage stock refrigerant and reclaim tanks including delivery and pick up of tanksProcess Equipment Rebates for any and all service related offerings such as boiler LED lighting and new equipmentDirect Support for Egan Customer Portal and Copper Integration including payment processing on a customers behalfMaintain exceptional communication and time management skills in a high paced customer service environmentProviding a high level of detail to support customer record keepingPromote all service offerings mechanical plumbing electrical building automation fire security systems and monitoringSupport Account Managers in managing their collectiblesSupport Accounting with backup documentation per customer or contract billingSupport and administer department focused projects Attend required meetingsAll other duties as assignedPosition RequirementsHigh school diploma or GED required Bachelors degree preferred2 years of sales or sales related experience preferably within mechanical electrical or limited energyQualificationsStrong desire to learn sales and estimating processes and procedures including equipment and parts orderingAbility to present to both internal and external groupsAbility to learn and promote other areas of the businessProficient in the use of standard office computer programs such as Microsoft Office and Google SuiteStrong organizational skills to deal with competing customer needsDemonstrated ability to develop strong relationshipsAbility to work independently with minimum supervisionAbility to work in Fast Paced High Task Volume environment Strong desire to grow professionally and to learn and retain technical informationWorking ConditionsPerformance of duties will be in the office with occasional need to visit customer or job sites Ability to stand or sit for extended periods of timeExposure to loud noise dirt and exposure to the elements are to be expected on job sitesClimbing laddersstairs uneven ground bending kneeling and twisting are to be expected on job sites or in the warehouse Benefits Perks and Pay Beyond the Industry StandardEgan supports team members and their families with comprehensive benefits From robust healthcare benefits and generous paid time off to flexible working options and career growth opportunities Egan is committed to providing a workplace that helps you thrive both personally and professionally Health and Well being in addition to medical dental vision insurance options flexible spending accounts life insurance short term or long term disability coverage youre offered comprehensive mental healthcare and support for you and your familyRetirement Plan we offer robust retirement benefits with a 401k plan with company matching contribution and profit sharingTime Off Programs to help you recharge youll enjoy a generous PTO program and paid holidaysProfessional Development we support education or career growth by offering educational assistance and regular learning and development opportunitiesPaid Parental Leave utilize parental leave which allows for paid time off with a new childRewards and Incentives we recognize your contributions through additional rewards or compensation that may include an annual discretionary bonus lead incentive program and safety buck programCommunity Involvement our Beyond the Jobsite program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in needThe benefits information listed above may not apply to union positions benefits for union roles are governed by applicable collective bargaining agreements nor part time and temporary roles View more information online about Egans investment in benefits for you Pay Rate 2650 3200 per hour subject to such factors as experience education andor skill set plus potential annual discretionary bonus Position is eligible for an auto allowance and gas card Strong Culture Built on Values and Keeping PromisesAt Egan youll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care Together well promote teamwork embrace innovation act with integrity pursue growth and prioritize safety Youll have the opportunity to grow and develop in a company committed to providing the growth and success youre looking for both for yourself and for the customers you serve Youll love being part of success shaped by the strength of our team which is enhanced by Solid history as a legacy leader in specialty contracting and system integration for over 80 yearsPrivate ownership and operations by employees who work in the company not a holding company or private equity firmEngaging leadership who prioritizes your safety your development and your impactA proven track record of employee retention and loyaltyFlexible and hybrid workplace models that prioritize collaboration and customer needsFrom general contractors and architects to building owners and facility engineers Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best in class relationships with our internal teams customers and business partners At over 1000 employees occupying our offices and work sites we aim to ensure every project is done with quality craftsmanship integrity and an aggressive commitment to safety In fact were proud to be recognized as one of Americas Safest Companies for recurring years Application Instructions and Employment PracticesEgan Company will not discriminate against or harass any employee or application for employment because of race color creed religion national origin sex including pregnancy gender identity sexual orientation disability age genetic information including family medical history veteran status marital status familial status local human rights commission activity or status with regard to public assistance We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants Individuals who are unable to use our online process due to a disability should email recruitingegancocom Creating and maintaining a safe and drug free working environment is important to all of us Employment with Egan requires successful completion of a pre employment drug screening We also participate in E Verify Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations Any resume submitted to any employee of Egan without a prior signed search agreement will be considered unsolicited and the property of Egan No agency emails calls or solicitations will be accepted without a valid agreement