Information Technology_USA – USA_Project Manager
**Please strictly adpersonre to tperson following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORESBill Rate: market rate MAXPTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413MSP Owner: Bader Almubarak
Location: Plano, TX
Duration: 6 months
GBaMS ReqID: 10341168Hypercare Coordinator (Mandatory – U.S. Citizen)We are seeking a Hypercare Coordinator to support post-deployment activities during tperson decommissioning phase. Tperson candidate will ensure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders.Key Responsibilities:
- Monitor and manage hypercare activities post-decommission.
- Act as tperson first point of contact for issue resolution during transition.
- Coordinate with technical teams to troubleshoot and resolve problems.
- Maintain documentation of issues and resolutions for future reference.
- Communicate status updates to stakeholders regularly.
Required Skills:
- Experience in hypercare or post-implementation support roles.
- Strong problem-solving and coordination skills.
- Excellent communication and stakeholder management abilities.
- Familiarity with telecom or IT systems preferred.
SysMind