Hospice Administrative Assistant

JourneyCare Hospice is seeking a Hospice Administrative Assistant for our growing team Immediate opening available generous time off packages 401K match and so much more Qualifications High school diploma or equivalentOne to two years of office or customer service experience preferredAble to learn basic triage steps for identifying urgent callsStrong oral and written communication with exceptional customer service skillsAbility to stay organized and manage shifting tasksAbility to work with confidential informationProficient with Microsoft Excel including entering data sorting filtering and creating simple spreadsheetsBasic proficiency with Word Outlook and other Microsoft Office programsComfortable working with numbers and maintaining accurate tracking toolsAssess work load and re prioritize as needed handling multiple tasks under tight deadlinesWorks under pressure and deals with interruptions and other unexpected events and make necessary adjustmentsInteracts professionally with all levels of management and staffMust have reliable transportation current drivers license and appropriate automobile insuranceHOURS Monday Friday 8AM 430PM and Every Other Weekend Holiday Commitments also Required TERRITORY Barrington IL What We offer Great culture and team atmosphereComprehensive benefits including medical dental and vision effective on the first of the month401k retirement plan with a generous company matchGenerous time off accrualsPaid holidaysMileage reimbursementTuition ReimbursementEmployee Referral ProgramHospice Certification benefit and salary increaseMerit IncreasesEmployee Discount ProgramsWhat Youll Do Supports scheduling and basic calendar coordination as requestedAssists with preparing materials for meetings including simple reports and spreadsheetsSupports general office organization and assists with visitors when appropriateAnswers incoming calls and direct them to the appropriate team memberAssists with patient or family phone calls by gathering basic information and routing to the correct staff for follow upUses sound judgment to identify calls that require urgent attention and escalates appropriatelyMaintains simple documentation of calls or requests based on established proceduresProvides general office support such as copying scanning organizing documents and maintaining filesEnters data accurately into spreadsheets updates logs and pulls basic information for reportsHelps track and organize department information such as staffing schedules referral logs or productivity sheetsMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular predictable consistent attendance and is flexible to meet the needs of the departmentFollows all Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPerforms other duties as assignedTEXT 9961 to 847 416 8078 to APPLY Salary 20 27 Hourly Offer Based on Years of Experience