Home Care Service Coordinator (Scheduler)

Ready to make a real impact Join AmbercareAddus HomeCare and help older adults and individuals with disabilities live safely and independently at home Were looking for a driven organized and compassionate Service Coordinator to lead the charge in scheduling caregivers ensuring top quality service and conducting in home visits Youll be the go to problem solverjuggling schedules supporting field staff handling client updates and stepping in to keep care plans on track If you thrive in a fast paced environment and love making a difference this is your moment Hours Full Time In office Monday Friday 8am 5pm Location Ambercare 908 N Date St Truth or Consequences NM 87901 1748 At AmbercareAddus we offer our team the best Medical Dental and Vision BenefitsMonthly BonusDaily Pay OptionContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discountsPosition Summary Responsible for scheduling and supervising in home care workers and clients in a geographic area If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home this is the job for you Supervisory andor home care experience preferred Essential Duties Creates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absenceProvides alternate coverage to ensure the clients care plan is followed and client services are not interruptedContacts care providers and clients to provide service updatesConducts monthly client wellness calls and conducts home visits as requiredProvides thorough complete follow through on escalated client complaints and theft claimsSupervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelinesEnsures the appearance of the branchs open environment is professional neat clean orderly and generally free of clutterMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular predictable consistent attendance and is flexible to meet the needs of the agencyFollows all MCO Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPosition Requirements & Competencies Must have high school diploma or equivalent1 year of Industry experience requiredInterpersonal organizational and communication skillsComputer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling programMust have reliable transportationAddus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training To apply via text text 10504 to 334 518 4376 ACADCOR CBACADCOR DJADCOR IndeedADCOR