Harbor Hospitality Coordinator

Love the water? Passionate about hospitality? Join us as a Chief Stew, leading our Member experiences in luxury destinations around the East Coast!

Barton & Gray Mariners Club is dedicated to providing its Members with unmatched experiences on the water, operating over 90 Yachts in 33 harbors, and offering a range of products including Day-boating, Sport-fishing, Overnight Cruising, and more. The Stew Ambassador enhances the member experience through harbor expertise and knowledge, 5 star hospitality and exceptional on board service. Barton & Gray Stew Ambassadors are expected to have a high level of hospitality and provide top level service to our members and their guests on and off the water. When on board a Barton & Gray vessel, the Stew Ambassador becomes the host for the member’s outing. They serve as ambassadors for the company with members in each harbor of oversight.

Key Responsibilities:

Stew Ambassador Role Dockside:

• Deliver 5-star hospitality with a deep understanding of the harbor, its amenities, restaurants, outing options and special events

• Gain a deep understanding of the B&G Day-boating experience and identify product gaps in current offerings

• Welcome Members at dock, and serve as an ambassador for the company with Members in each harbor of oversight,

• Work in partnership with the Member Services team to offer Member experience opportunities as well as handle Member complaints

• Assist Sales and Events team with discovery days, demos, and events

Stew Ambassador Role Onboard:

• Welcome Members on board, assist with their belongings/bags, and discuss itinerary and timing for trip activities

• Provide food and beverage service to Members & keep the vessel neat and clean

• Host and entertain the Members and their guests

• Posses a high level of knowledge of our cruising areas, and be able to discuss with Members and guests

• Assist Captain with keeping watch during tubing, swimming, paddle boarding, snorkeling fishing activities

• Assist Captain with cleaning vessel post outing

Administrative Duties:

• Monitor incoming emails

• Event RSVP Tracking

• Event Campaign creation and updates through sales software

• Administration of event planning boards through software

• On-site Event work in NYC and other markets when scheduling allows

• Future event research

• Other Miscellaneous tasks related to Barton & Gray Events and Marketing efforts

Additional Skills & Requirements:

• Minimum of two years of hospitality experience in fine dining, hotel, yachting, and/or country club environment

• Ability to thrive in a fast-paced environment, critical thinker and problem solver.

• Strong communication skills, energetic, and personable

• Bartending experience is preferred

• Maritime experience is preferred

• Live within a commutable distance to one of our hiring markets: Greenwich, CT, The Hamptons, Nantucket, MA and NYC