Front Server

Front Server Classification Full Time Non Exempt Southall is a premier destination bringing nature produce and people together in a powerful and unique way The Front Server will be responsible for guiding our guests through an immersive dining experience anticipating their needs and delivering the highest of personalized service and attention Responsibilities Provide an immersive dining experience to our guests by highlighting our seed to table operation and being knowledgeable about menu offerings Communicate guest orders including any special needs or requests to the kitchen and bar using the hotels point of sales system; coordinate food and beverage timingsCheck completed kitchen orders with the guests original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food qualityAnticipate guest needs ascertain satisfaction and offer suggestions and respond urgently and appropriately to guest concerns and requestsRead each table and adapt to the guest creating a customized experience for a variety of local guests international travelers and building residents alikeProperly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary mealsBreakdown clean and set up of tables and chairsWork harmoniously and professionally with co workers and supervisorsAssists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when neededPerform additional duties and projects as assigned by Southall Leadership Our Top Candidate Skills & Experience Restaurant hospitality experience Strong organizational and collaboration skillsFood wine and liquor knowledgeExcellent communication skillsAttention to detailStrong problem solving skills Education & Experience High school diploma or equivalent experienceRestaurant hospitality experience Strong organizational and collaboration skillsFood wine and liquor knowledgeExcellent communication skillsAttention to detailStrong problem solving skills Our Benefits Competitive compensation packageMedical dental vision short and long term disability company provided life insuranceGenerous paid time off accruals9 paid holidays annually401k and company matchEducation reimbursementBest in class Employee Assistance ProgramFree weekly outdoor activities and wellness classes30 internal discountsFresh and free daily mealBountiful internal growth opportunities Our Team Assembled intentionally with dynamic expertise the Southall team is offered the unique opportunity to learn humbly with and from each other We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily We honor the cycles of nature get our hands dirty and taste the earths bounty in an effort to connect with the land We plan with purpose seeing past the present day and seeking to consider the planet with each step We embrace a blend of ancient techniques and modern technologies in our practice of sustainability We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur looking beyond our respective corners to the big picture Acting with intention we approach each day with gratitude for the opportunity to serve our guests and each other A humble holder of our Michelin Key our team strives to provide a level of luxury that feels effortless and sincere infusing wellness at every turn The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us Southall Farm and Inn is committed to a diverse and inclusive workplace Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age race color ancestry religion sex sexual orientation gender identity or expression transgender national origin status as a protected veteran disability or any other classification protected by law All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs