Field Support Specialist (Execution and Content Operations)
Title: Field Support Specialist (Execution and Content Operations)
Industry: Beverage brand
Location: Santa Monica, CA
Duration: 6 months with potential to extend
Responsibilities
- Collect and compile monthly Key Account execution communications (MKAP) to support national and priority accounts.
- Conduct monthly user testing for Pocket Guide updates and new content.
- Track live attendance for monthly activation calls and review engagement metrics across various platforms.
- Maintain distributor communication lists and reconcile contact data with internal reporting systems.
- Review and resolve distributor execution and audit disputes through internal compliance platforms.
Requirements
- Bachelor’s degree preferred or equivalent experience
- 2–5 years of experience in sales operations, execution, content operations, or commercial support
- Strong attention to detail with ability to manage multiple workflows and systems
- Comfortable reviewing engagement data and identifying trends
- Strong communication and cross-functional collaboration skills
Skills
- Field Support
- Execution Operations
- Content Management
- Communication Workflows
- Engagement Analytics
Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.
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