Eligibility Assistant – Front Desk

This Eligibility Assistant position in Washington, IN, offers an opportunity to provide customer service and administrative support for public assistance programs like TANF, SNAP, and Medicaid. Responsibilities include greeting visitors, reviewing client information, assisting with applications, scheduling appointments, processing documents, and handling calls. The role requires strong customer service skills, confidentiality, dependability, and multitasking ability. Qualifications include a high school diploma or equivalent, reliable work history, and prior customer service experience. The position is full-time, $14/hour, with benefits and a 37.5-hour workweek, Monday through Friday. It provides a chance to make a community impact and grow within the organization. Reasonable accommodations are available for applicants with disabilities. The role involves sitting, handling objects, and occasional lifting up to 25 pounds. People with diverse backgrounds, including veterans and individuals with disabilities, are encouraged to apply.