Director of Operations

Benji is conducting a retained search for a Director of Operations to join a fast-growing, performance-driven marketing agency. This is an on-site leadership role reporting directly to the CEO, designed for a strategic operator ready to scale a high-impact team to the next level.

The Scale

Our client is an established agency currently managing 60+ brands with a team of 25 employees . With 40%+ growth projected this year, they are investing in high-level operations to ensure they scale sustainably and profitably.

• Location: North County San Diego (On-site)
• Compensation: $125k–$145k Base | $160k–$180k OTE
• Team: Hybrid (On-site collaboration in SD + distributed remote delivery teams)

The Mission

• Standardize workflows across onboarding, delivery, and client services.
• Build KPI dashboards for capacity, utilization, and client health.
• Improve resource planning and gross margin predictability.
• Mentor team leads and free up the CEO’s bandwidth for high-level strategy.
• Own the tech stack and optimize tools like HubSpot and project management software.

Who You Are

• 5+ years of operations leadership in a digital marketing or service-based environment.
• You manage through numbers – margins, and KPIs are your second language.
• Experience managing hybrid teams and a track record of improving process efficiency.
• You communicate clearly, build trust quickly, and enjoy working closely with a CEO.

Why This Role?

This is the “sweet spot” of agency growth. You’ll have the autonomy to build the operational foundation for a company that is already winning, ensuring they can double in size without burning out the team.