DevOps Engineer
Job Title: DevOps Engineer III
Contract: 6+ months with strong possibilities of extensions.
Location: San Diego, CA
Work Schedule: Hybrid 2 to 3 days onsite
Pay range: $48 to $53.00 an hour on W2
Job Overview:
We are seeking a DevOps Engineer III to provide deep technical troubleshooting and operational support for Adobe Campaign s most complex and large-scale customers. The ideal candidate will have strong expertise in full-stack troubleshooting, cloud infrastructure, automation, and monitoring tools.
Key Responsibilities:
- Provide deep technical troubleshooting for escalated customer issues involving Adobe Campaign.
- Use monitoring and reporting tools to analyze root causes of major technical issues and implement sustainable solutions.
- Collaborate with customer care, escalation teams, product management, and engineering to deliver timely resolutions.
- Drive operational readiness across the full lifecycle from design and deployment to ongoing operations and refinement.
- Develop automation tools and operational enhancements that enable faster deployments, self-service configuration, and improved monitoring.
- Ensure proper monitoring, metrics, and alerting are integrated before production release.
Required Skills and Experience:
- Full-stack troubleshooting: Networking, OS (Debian, CentOS), Apache, HAProxy, Nginx, RDBMS.
- Monitoring tools: Splunk, New Relic, Nagios.
- Cloud platforms: AWS and/or Azure expertise in networking (VPCs, security groups), VMs (EC2), databases (RDS), and load balancing (ELB/ALB).
- Programming: Experience developing applications in Python, Java, or Go.
- DevOps practices: Strong understanding of CI/CD methodologies.
- Project management: Ability to scope work, estimate effort, and break down tasks effectively.
- Documentation: Excellent information management practices (wikis, detailed documentation, collaboration tools).
- Communication: Excellent written and verbal skills for both technical and non-technical audiences.